Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Hubspot ( Wordpress ) widget NOT appearing - on my website www.chromaesthetics.com

  • 4 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

Hubspot ( Wordpress ) widget NOT appearing - on my website www.chromaesthetics.com -- using other browsers - chrome, chromium, opera and midori -- NO SHOW HERE ON FIREFOX. I HAVE disabled ( safe mode ) all extensions and add-ons to no avail.

Other floating widgets are working ok, like my menu . . . please go to the site and see for yourself. The floating Hubspot widget shows up on phones.. . and all other browsers on desktop. Of course, this is Linux . . . NST . .. BUT same issue is with BrazilLX ( debian ) and Manjaro . . i run all three on my design desktop. MY website builder says it shows on Windows in Firefox. So it must be a Linux Firefox exception. Any suggestions?

Hubspot ( Wordpress ) widget NOT appearing - on my website www.chromaesthetics.com -- using other browsers - chrome, chromium, opera and midori -- NO SHOW HERE ON FIREFOX. I HAVE disabled ( safe mode ) all extensions and add-ons to no avail. Other floating widgets are working ok, like my menu . . . please go to the site and see for yourself. The floating Hubspot widget shows up on phones.. . and all other browsers on desktop. Of course, this is Linux . . . NST . .. BUT same issue is with BrazilLX ( debian ) and Manjaro . . i run all three on my design desktop. MY website builder says it shows on Windows in Firefox. So it must be a Linux Firefox exception. Any suggestions?

Vahaolana nofidina

Thanks you all for your concern and responses. Nice to know someone is really reading all this. . . .

So finally, for anyone experiencing similar situations, i had to disable every single add-on and theme and extension and then re-insert them one-by-one to see the offenders. When everything was disabled, the widget showed up again. Voila!!

So what was preventing it was anything -- ANYTHING -- associated with ad blockers and advice on malicious websites. .. . specifically:

adblockerplus bitdefender iive intercept malwarebytes live intercept duckduckgo ADVISOR .. ( NOT the search engine itself ) Ghost and the dark readers . .. . both versions.

oddly, nothing else that would have presented overlay issues ( like removing the dark-screen blockage overlay on some sites ) had any effect.

Anyway, Merry Christmas.

Andrew Tipton - novice on Linux even after trying twenty distributions

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

more options

The messages box in the lower right corner? It shows on Windows 10, even in a private window with tracking protection enabled.

I can't tell whether you have a custom build of Firefox from your repository or the Mozilla standard one. If it's customized, perhaps there is a difference in settings somewhere? Difficult to think of what that might be.


You could check for any relevant messages in Firefox's Web Console. You can open the Web Console in the lower part of the tab using either:

  • "3-bar" menu button > Web Developer > Web Console
  • (menu bar) Tools > Web Developer > Web Console
  • (Windows) Ctrl+Shift+k

Then reload the page in the upper part of the tab and watch for error or security messages. Anything that sounds like it could be relevant?

more options

This looks like a Firefox version from the repositories, so you can give Firefox from the Mozilla server a try to see whether this version behaves differently.

You do have an impressive number of extensions.

Are you using a proxy or VPN or are you using a direct connection ?

Novain'i cor-el t@

more options

Vahaolana Nofidina

Thanks you all for your concern and responses. Nice to know someone is really reading all this. . . .

So finally, for anyone experiencing similar situations, i had to disable every single add-on and theme and extension and then re-insert them one-by-one to see the offenders. When everything was disabled, the widget showed up again. Voila!!

So what was preventing it was anything -- ANYTHING -- associated with ad blockers and advice on malicious websites. .. . specifically:

adblockerplus bitdefender iive intercept malwarebytes live intercept duckduckgo ADVISOR .. ( NOT the search engine itself ) Ghost and the dark readers . .. . both versions.

oddly, nothing else that would have presented overlay issues ( like removing the dark-screen blockage overlay on some sites ) had any effect.

Anyway, Merry Christmas.

Andrew Tipton - novice on Linux even after trying twenty distributions

more options

I'm curious. The System Details list in your question showed all extensions as disabled (only the builtin search engines are enabled) and you posted that Safe Mode didn't help.

What made it work on Linux in this configuration since we didn't has a problem to see this widget (iframe related)?