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Why are web links (url) in my TB emails not clickable ?

Cbhihe

I am running TB 52.1.1 (64 bits) and FF 54.0 (64 bits). Both are my default programs for email and browsing respectively. For about 7 to 10 days now, clicking on any URL contained in any TB email has no effect. It does not cause FF to open a tab at the URL's address as it used to.

Can somebody help me fix this ? I would like to revert to the previous behavior , i.e. to be able to open a page at the URL when clcking on the URL inside a email message I received. - Cheers, -ced

I am running TB 52.1.1 (64 bits) and FF 54.0 (64 bits). Both are my default programs for email and browsing respectively. For about 7 to 10 days now, clicking on any URL contained in any TB email has no effect. It does not cause FF to open a tab at the URL's address as it used to. Can somebody help me fix this ? I would like to revert to the previous behavior , i.e. to be able to open a page at the URL when clcking on the URL inside a email message I received. - Cheers, -ced

All Replies (1)

Could you check in here in the future for your issue please. It to may already be answered. https://support.mozilla.org/en-US/products/thunderbird

Try this please: https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working

If need further help please list your add-ons or Extensions used. OS, ram,

Please let us know if this solved your issue or if need further assistance.