Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes (more than 50 users) 7 April

  • 7 valiny
  • 7 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i John99

more options
Hi, there was a problem and it is massive. After 7 April some users For some users, firefox crashe. I tried to recreate the profile (remove old), but this can only help for a while. After 2-3 days, the problem repeats, but there are users, that has the problem solved in this way Users are actively using the lastpass extension. But during this time, were two updates for it. And there are users who do not use the lastpass, but they have errors. Some report of one user: https://crash-stats.mozilla.com/report/index/19f3724f-8ce7-4850-b34b-9a0871170420 https://crash-stats.mozilla.com/report/index/2333e322-a61e-42d9-80ed-426211170419 https://crash-stats.mozilla.com/report/index/7c26fdc0-39a1-4804-b9ba-7c0021170418 https://crash-stats.mozilla.com/report/index/4306d2c3-b5ae-4502-b3f5-0e4111170418 https://crash-stats.mozilla.com/report/index/eb35165f-9e21-4b4e-b28c-5f0e71170419 https://crash-stats.mozilla.com/report/index/9277b828-6b85-4b1e-a65a-588901170419 https://crash-stats.mozilla.com/report/index/06ae80f5-5c8e-44da-be32-4d9f61170419 https://crash-stats.mozilla.com/report/index/4c1ab198-dcba-41c2-8f23-bb3e51170419 https://crash-stats.mozilla.com/report/index/fa42cff0-8a4e-4df2-9c45-0191d1170419 https://crash-stats.mozilla.com/report/index/531d901b-bfd6-4823-a083-3190d1170419 https://crash-stats.mozilla.com/report/index/4c7f1ed5-93ad-42ce-bbe4-425271170419 Thanks!

Novain'i denis.pasternak t@

Vahaolana nofidina

You are experiencing a crash from the LastPass extension. Disable LastPass and your crashes should go away.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (7)

more options
more options

Vahaolana Nofidina

You are experiencing a crash from the LastPass extension. Disable LastPass and your crashes should go away.

more options

asadotzler сказал(а)

You are experiencing a crash from the LastPass extension. Disable LastPass and your crashes should go away.

How do you understand this? I did not understand anything from the reports :)

more options

I scrolled down to the related bugs section and read the bug reports which implicated LastPass.

more options

asadotzler сказал(а)

I scrolled down to the related bugs section and read the bug reports which implicated LastPass.

"VERIFIED FIXED Crashes (null Deref) in ScriptedProxyHandler::construct with lastpass addon" - this is?

more options

Lets add a bit more background info. Last Pass will be aware of this issue. The problem will have been seen in the current Firefox Fx52 Release and the new Fx53 but is being fixed in some future releases.

I notice LastPass may have had some bad press recently regarding security issues https://www.theregister.co.uk/2017/03/21/lastpass_vulnerabilities/ It may be worth watching for any future developments in Firefox's own password handling features.

You may even find the very latest version of LastPass is working again. A review dated 19th April on the add-on site suggests it does https://addons.mozilla.org/firefox/addon/lastpass-password-manager/reviews/


Forum Notes

  • A report for your Crash ID bp-9c823efe-0ffa-4803-9b46-fd0d51170418
  • Crash Signature: @0x0 | js::Construct
  • Related bug Bug 1354294 - Crashes (null Deref) in ScriptedProxyHandler::construct with lastpass addon
more options

Note in Firefox bug reports they are noted to be Fixed once a fix has landed and works, but that will initially often be on a pre Release version.