Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

My firefox is crashing.

  • 1 valiny
  • 1 manana an'ity olana ity
  • 9 views
  • Valiny farany nomen'i FredMcD

rbhirad
rbhirad
more options

It happens after i downloaded a file which turns to be a virus, firefox got crashed and now not opening after reinstall. It opens when i start PC in safe mode. But in normal mode firefox is not opening. I had deleted all the files which got downloaded besides virus and scan the PC. All the trojan file were deleted. But still firefox is not opening. Also the crash report is failing to send the report.

It happens after i downloaded a file which turns to be a virus, firefox got crashed and now not opening after reinstall. It opens when i start PC in safe mode. But in normal mode firefox is not opening. I had deleted all the files which got downloaded besides virus and scan the PC. All the trojan file were deleted. But still firefox is not opening. Also the crash report is failing to send the report.

All Replies (1)

FredMcD
FredMcD
more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.