Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.
Natao arisiva

Installed latest update and now I can't open my emails. Indicates "loading..." (Mac)

Shanteze

I have just downloaded the update for Thunderbird and now I can't open my emails - it constantly telling me it is loading but not going anywhere. I have done a restart and it still doesn't work. I am on an old Mac with operating version 10.7.4

I have just downloaded the update for Thunderbird and now I can't open my emails - it constantly telling me it is loading but not going anywhere. I have done a restart and it still doesn't work. I am on an old Mac with operating version 10.7.4

Novain'i Wayne Mery t@

All Replies (2)

Start Thunderbird in safe mode per https://support.mozilla.org/en-US/kb/safe-mode

What are your results?

Please tell us, does starting Thunderbird in safe mode help?

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird