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Nakatona sy natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

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Since I was getting abovementioned error, I have uninstalled previous version of thunderbird and installed version 38. Still i am not able to start thunderbird. First error is Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window. After closing receiving following error Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

Since I was getting abovementioned error, I have uninstalled previous version of thunderbird and installed version 38. Still i am not able to start thunderbird. First error is Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window. After closing receiving following error Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window.

All Replies (1)

Have you looked for and removed a lock file?

http://kb.mozillazine.org/Profile_in_use#Remove_the_profile_lock_file