Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Elements of the browser are not rendering.

  • 3 valiny
  • 1 manana an'ity olana ity
  • 11 views
  • Valiny farany nomen'i FredMcD

more options

I have tried: rebooting my PC, resetting my Windows theme, refreshing Firefox, and contacting you!

I can't seem to upload files either... here are some DropBox links:

https://dl.dropboxusercontent.com/u/108089426/Screenshots/firefox40.0.3-newtab.png

https://dl.dropboxusercontent.com/u/108089426/Screenshots/firefox40.0.3-ask-a-question.png

I have tried: rebooting my PC, resetting my Windows theme, refreshing Firefox, and contacting you! I can't seem to upload files either... here are some DropBox links: https://dl.dropboxusercontent.com/u/108089426/Screenshots/firefox40.0.3-newtab.png https://dl.dropboxusercontent.com/u/108089426/Screenshots/firefox40.0.3-ask-a-question.png

All Replies (3)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

I had upgraded my nVidia driver 2 days ago to 355.82 WHQL without problems (or so I thought)

I'd like to try toggling hardware acceleration, but unfortunately about:preferences#advanced is not rendering the check boxes!

Using about:config and Google, I set the following to true: gfx.direct2d.disabled webgl.disabled

...and the problem is fixed! Thank you!

more options

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.