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Natao arisiva

Firefox crashes at startup

cor-el replied
Lredder

Firefox updated to 40.0.2 and now will not start. I have uninstalled and reinstalled multiple times.

The lastest crash id is: Crash ID: bp-c43ae8e8-4483-4753-af4d-198622150817

Firefox updated to 40.0.2 and now will not start. I have uninstalled and reinstalled multiple times. The lastest crash id is: Crash ID: bp-c43ae8e8-4483-4753-af4d-198622150817

All Replies (1)

This is possibly a problem with "Websense Endpoint" software. You can try to disable or uninstall this software for now until there is an update that addresses this issue.

  • bug 1181091 - Firefox 40 crashes on startup [@ @0x0 | ScopedXPCOMStartup::~ScopedXPCOMStartup() ]

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