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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

My printer can print online documents such as emails and boarding passes from IE but not Firefox

  • 3 valiny
  • 14 manana an'ity olana ity
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  • Valiny farany nomen'i Rabimba_Karanjai
  • Voavaha

Thunderroad
Thunderroad

My printer has no problem printing Word, PDF and other hard drive, offline documents, but using Firefox cannot print online documents such as emails and boarding passes. It does not have this problem with IE. I am using Windows 7 and a Brother multi-function (print/copy/scan/fax) device. Thanks for any help.

My printer has no problem printing Word, PDF and other hard drive, offline documents, but using Firefox cannot print online documents such as emails and boarding passes. It does not have this problem with IE. I am using Windows 7 and a Brother multi-function (print/copy/scan/fax) device. Thanks for any help.

Vahaolana nofidina

Can you be a little specific about the problem? Like what issue are you facing when you want to print. What happens when you use the print command?

Does the Prinat dialogue box pops-up when you click CTRL+P on any page?

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All Replies (3)

Rabimba_Karanjai
Rabimba_Karanjai

Vahaolana Nofidina

Can you be a little specific about the problem? Like what issue are you facing when you want to print. What happens when you use the print command?

Does the Prinat dialogue box pops-up when you click CTRL+P on any page?

Thunderroad
Thunderroad Tompon'ny fanontaniana

Thanks for the reply. Problem solved! Under devices and printers, the correct printer was always shown as the default option - the is, it was the only one for which there was a circled check mark. BUT when I opened printer dialogue box (as you suggested), for some reason another, incorrect printer was shown. I've now corrected that. Thanks for the help!

Rabimba_Karanjai
Rabimba_Karanjai

you are welcome. if that solved your problem you can mark it as the answer :)