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Message doesn't load when I choose to "forward" a message

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When I choose to forward a message, it opens but the message will not load... says my provider found the message, but Firefox not downloading it in order to forward.

I can't find a solution!! Thanks.

When I choose to forward a message, it opens but the message will not load... says my provider found the message, but Firefox not downloading it in order to forward. I can't find a solution!! Thanks.

All Replies (2)

Is this a question about using a particular webmail service with Firefox?

See Problems with email and how to find help

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.