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all types of menus fail to open

Just downloaded Firefox. would appreciate any suggestions menu bar, context menu, any type of drop down menu fails to open initially, only displays after a few clicks … (read more)

Just downloaded Firefox. would appreciate any suggestions

  • menu bar, context menu, any type of drop down menu fails to open initially, only displays after a few clicks
  • tooltips on particular website making portions of content (that they cover) temporarily disappear, Most likely FF issue, not website issue after investigating

I already:

 *  restarted computer twice
 *  reinstalled FF
 *  FF refresh
 *  used FF safe mode

Asked by stephenp1394 Prieš 3 dienas

Last reply by stephenp1394 Prieš 27 minutes

Helper tool installation on login

Hi, I have Firefox installed on my MacBook Air running OS X El Capitan. Everytime I go to open Firefox I'm met with "Firefox is trying to install a new helper tool. Type … (read more)

Hi,

I have Firefox installed on my MacBook Air running OS X El Capitan.

Everytime I go to open Firefox I'm met with "Firefox is trying to install a new helper tool. Type your password to allow this".

Is this a bug or is there really something to install every time I log on?

Any help / advice appreciated

Asked by paulasplin Prieš 57 minutes

Thermal Printer does not work on version 82

We are using Thermal Printers on our shops to print tickets, everything was working great with Firefox 81.0.2 and still works, but with version 82.0 is not printing good,… (read more)

We are using Thermal Printers on our shops to print tickets, everything was working great with Firefox 81.0.2 and still works, but with version 82.0 is not printing good, if have tried alot of settings but nothing works, I tried to change printer settings, Firefox setting for printing but the result is the same. In other side with 81.0.2 it works great.. Our clients wants to use Firefox 82.0 for their reasons but we can't make it work there.

Asked by flakron.sa Prieš 1 valandą

Browser header (address bar & toolbar) & window header disappear after watching video in full-screen mode

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole contr… (read more)

After watching a youtube video in full-screen mode [f] or [F11] (in a window with about 20 concurrently running tabs of various other (non-video) things), the whole control interface area (address bar, menu bar, window header) disappears. This only affects the window that played the video, & although the other tabs areyet available through [Ctrl]+<hotkey>, all tabs in the wind lack the window/browser control interface. Firefox returns to normal after a re-opening of the browser. This disappearance does not resolve by just pressing the [Alt] key or by moving the mouse cursor to the top of the screen or by pressing [f] or [F11] to toggle full screen/normal. [F4], [Alt]+D, [Ctrl]+L, & [F6] are of no effect as URL input becomes unavailable (including no known access to "about:" features. [F12] does what it normally does (show webpage source code/elements). [F7] triggers caret browsing prompt. I did not bother with [F1], but all unmentioned F-keys were of no effect when pressed without combining with other keys. Perhaps it's a Win7 64-Bit issue, but I hope that you have a FireFox answer. Thanks in advance.

Asked by Strength_n_Character Prieš 5 valandas

Browser freezing issue

As soon as I open multiple tabs, after a few minutes browser freezes and stops responding, I have been facing this issue for the last few days, any idea please share … (read more)

As soon as I open multiple tabs, after a few minutes browser freezes and stops responding, I have been facing this issue for the last few days, any idea please share

Asked by smtpget Prieš 5 valandas

I get Secure Connection Failed or The connection was reset when I click on google ads

All the google ads I click on results in the following error message on my computer: "Secure Connection Failed An error occurred during a connection to www.googleadservi… (read more)

All the google ads I click on results in the following error message on my computer: "Secure Connection Failed An error occurred during a connection to www.googleadservices.com."

On my tablet I get the error: "The connection was reset"

I cannot visit any website that are ads in the search result. Please let me know how I can fix this issue.

Asked by sophal.lee Prieš 6 valandas

Why is page loading so slow recently?

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004… (read more)

Did a Windows update or Firefox update cause page loading to get really slow recently? Chrome seems to have same problem. I am using latest Firefox 82.0 and latest 2004 Windows 10, Norton Security Suite, & Roboform. Any idea what changed in last couple days?

Asked by Howard Steeley Prieš 11 valandų

Firefox

Dear Mozilla support, I just switched to firefox and Im having an issue with youtube. When i go to a channels videos and scroll down the page and open a video, when i com… (read more)

Dear Mozilla support,

I just switched to firefox and Im having an issue with youtube. When i go to a channels videos and scroll down the page and open a video, when i come back to the previous tab the page resets up to the top. I dont know if this is a scroll anchoring issue or a memory limit issue, Im not sure. Here is how i can replicate the issue every time:

1. go to youtube.com 2. select a channel. 3. go to videos on the channel. 4.sort videos by date (oldest). 5. scroll down a lot and open a random video in a new tab. 6. watch video in full screen for 1 minute. 7. stop video and go back to the first tab. 8. first tab has now reset to the top.

I'm on firefox version 82.0 (64-bit) and i only have ublock origin extension installed. I do not experience this issue with chrome. Please advice.

Thank you.

Asked by uketommyv Prieš 18 valandų

Last reply by uketommyv Prieš 12 valandų

Google login and outdated Plugin.

Hi! I am opening this help, because for some months, that I have been using Firefox on Kubunto, it is impossible to log into Google. YouTube is the way I left it in Print… (read more)

Hi! I am opening this help, because for some months, that I have been using Firefox on Kubunto, it is impossible to log into Google. YouTube is the way I left it in Print. And it has a plogin that doesn't update for anything. Which is the Widevine Content Decryption Module provided by Google Inc.

This has brought me a lot of frustration when using firefox on Kubunto. But as I use the system only on the Pen Drive, I have no plans to install Chorme. Because I need the system only there and now.

Of course, I tried in many ways to correct my problem. I even formatted this Kubunto system. I tested with other linux systems. But they all have a problem with the same plugin, in firefox.

Could someone help me with this problem? I always used everything normal. It only started to happen about 3 months ago.

Asked by Zanguet Prieš 13 valandų

Firefox isn't working with macOS Catalina

I just upgraded to Catalina OS and Firefox either freezes or crashes and I need constantly reboot the computer. This is a similar problem i have on Chrome as well. Please… (read more)

I just upgraded to Catalina OS and Firefox either freezes or crashes and I need constantly reboot the computer. This is a similar problem i have on Chrome as well. Please help with any suggestions. Remote learning for grade schoolers is difficult enough.

Asked by kathrynnt Prieš 13 valandų

Firefox in Site Specific Browser Mode not expanding my dropdowns with the Mouse Click.

I am launching a website in the Site Specific Browser (-ssb) mode from a command line. Command Line: firefox.exe -ssb https://appsrv38-eam.rizing.io:443/sap/bc/ui5_ui5/… (read more)

I am launching a website in the Site Specific Browser (-ssb) mode from a command line.

Command Line: firefox.exe -ssb https://appsrv38-eam.rizing.io:443/sap/bc/ui5_ui5/vesta/ge_lam_c/index.html?sap-client=200&&geoid=FLG01AGP&&lrpid=0100000032&&sapobject=NO&&strno=U-G-D-OH-M-44224-028

This site has dropdowns (HTML Select Elements):

<select class="inputInfo" id="objTypes" ></select>  

After I launch the website the dropdowns will not expand with a mouse click. I have posted a screenshot of the site. If it is launched in -ssb mode the dropdowns will not expand. If I launch the site in -kiosk mode or with a normal Firefox browser the dropdowns expand fine. Everything works as it should. Its just with the -ssb mode that I am having these issues. I am populating the dropdowns with some Javascript but I have used normal HTML to populate the dropdowns as well but neither will expand in -ssb mode.

If anyone has any idea of why this is happening please let me know.

Thanks, Ray

Asked by ray.duke Prieš 15 valandų

Microsoft Media Feature Pack Problem

Hi all, Recently and without anything being done, Mozilla does not play Videos of YouTube and similar websites and at the top of the page, it asks me to install the "Micr… (read more)

Hi all, Recently and without anything being done, Mozilla does not play Videos of YouTube and similar websites and at the top of the page, it asks me to install the "Microsoft's Media Feature Pack" (attached file) . When I go to the Microsoft website and download the suitable feature pack (for win 10), the problem still persists. Really bothering, have to use other browsers to watch movies. Bests,

Asked by m.shojaati1 Prieš 1 dieną

Nach dem Update auf FIREFOX 82.0 Firefox Release October 20, 2020 funktioniert nichts mehr

Nach dem Update auf FIREFOX 82.0 Firefox Release October 20, 2020 funktioniert nichts mehr. Deinstallation und Neuinstallation und Bereinigen, alles bringt keine Probleml… (read more)

Nach dem Update auf FIREFOX 82.0 Firefox Release October 20, 2020 funktioniert nichts mehr. Deinstallation und Neuinstallation und Bereinigen, alles bringt keine Problemlösung. Einstellungen lassen sich nicht ändern und aktivieren. Absturzbericht lässt sich nicht öffnen. Die gleichen Probleme hatte ich vor einer Woche. Erst nach vielen Stunden Fehlerbeseitigung und unzählige Versuche mit Deinstallation und Neuinstallation und Bereinigen hatte ich für eine Woche ein zuverlässiges und fehlerfreies Arbeiten mit dem Browser Firefox. Jetzt nach dem neuen Update auf 82.0 wieder die gleichen Fehler. Der Browser FIREFOX ist unbrauchbar. Über EDGE von MICROSOFT und GOOGLE CHROME kann ich problemlos im Internet navigieren und arbeiten. Dort läuft alles fehlerfrei mit der 64-Bit-Version.

Vor einer Woche hatte ich versucht, MOZILLA bzw. die Community über diese Fehler zu kontaktieren. Ich habe keine Antwort erhalten.

Ich hoffe, dass diese erneute Fehlermeldung jetzt dazu führt, dass ich eine Antwort erhalte, wie dieses Problem gelöst werden kann.

Vielen Dank.

After updating to FIREFOX 82.0 Firefox Release October 20, 2020 nothing works anymore. Uninstalling and reinstalling and cleaning up, nothing brings a solution to the problem. Settings cannot be changed or activated. Crash report cannot be opened. I had the same problems a week ago. Only after many hours of troubleshooting and countless attempts with deinstallation and reinstallation and cleaning did I have reliable and error-free work with the Firefox browser for a week. Now after the new update to 82.0 the same errors again. The FIREFOX browser is unusable. With EDGE from MICROSOFT and GOOGLE CHROME I can easily navigate and work in the Internet. Everything there runs flawlessly with the 64-bit version.

A week ago I tried to contact MOZILLA or the community about these errors. I did not get an answer.

I hope that this repeated error message now leads to an answer on how to solve this problem.

Many Thanks.

Asked by URSUS ARCTOS Prieš 1 dieną

While in web app mode, links in Google Calendar app do not open.

I opened Google Calendar as a web app in Firefox by opening it in my Firefox Developer Edition browser and clicking the "page options" button (three dots side by side in … (read more)

I opened Google Calendar as a web app in Firefox by opening it in my Firefox Developer Edition browser and clicking the "page options" button (three dots side by side in the address bar).

In Google Calendar, I clicked on an event in my schedule that had a link attached. When I clicked the link, nothing happened and I wasn't redirected.

The specific link isn't the problem- all of my Google Calendar event links open when I click on them in the regular Firefox browser, and they also work when I click on them in the Microsoft Edge web app mode. As far as I can tell, only my Google Calendar event links have this issue, and only in Firefox Web App mode.

I tried restarting my browser with add-ons disabled and the problem still occurred. Appreciate any help.

Asked by tjnpo Prieš 1 dieną