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Why won't webpages using Google search engine open on my Firefox Mozilla Start Up page?

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  • Eyano yasuka ya cor-el

Bookeefe
Bookeefe

When I type a search in Google search will open the suggestion page. Yet when I click a specific webpage it shows up completely blank. Due to that I prefer to use my Firefox Mozilla homepage other than different applications, I really need to know what could be the problem and HOW to fix this problem.

When I type a search in Google search will open the suggestion page. Yet when I click a specific webpage it shows up completely blank. Due to that I prefer to use my Firefox Mozilla homepage other than different applications, I really need to know what could be the problem and HOW to fix this problem.

All Replies (2)

user633449
user633449

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

cor-el
cor-el

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.