Firefox Community Forum

I have a few extensions in Firefox but if I click on the extensions button in the toolbar it now takes me to a Personalize Firefox page where, if I click on Extensions, it only gives me the option of turning them off or on and not to activate or access them. For instance, one extension is Volume Booster which cannot be adjusted on this page. How can I get back to being able to actually using these add-ons?

Hi,

I am using macbook pro latest one, and when I use firefox and scroll down from my wireless Mouse to the bottom of the page, the scroll bar jumps to the top while working, is there a fix for this.

Thanks

I wish to get rid of your logo when I go into Firefox and it appears on my blank screen. Very annoying. I use Firefox as my browers and have been very happy with it. I just want to get rid of the logo everytime I go into firefox. Thanks for any information you can give me.

All my attempts to pay online with 2 out of my 3 cards have failed in the last 2 weeks. The Mastercard says it has connected to my bank and I'll get an SMS - but the SMS never arrives, and when I phoned my bank, they said they had no authorisation attempts reach them at all! The Visa card simply says it failed at the first step, without saying why or serving up the usual security dialogue. (The other Visa card just works).

I suspect the Autofill may be the problem here. I've recently had other scenarios where FF filled in a field for me, but the Javascript behind the website refused to accept it, eg saying it wasn't a valid phone no when it clearly was. The only way to get round this seems to be to type in the complete value yourself, which rather defeats the object. It could be something else, but it's clearly dependent on which software's running behind the card, as the third card succeeds.

So whenever I click on new tabs, it always leads to a redirect notice asking me to confirm if I want to open those tabs.

I want it so that I don't get these notices, but the links I click on just open automatically. I have tried the following settings in about:config based on a few threads online:

accessibility.blockautorefresh

network.http.redirection-limit

A few other settings to that I have turned on and off but no difference.

A lot of the websites are also confusing because they seem to want to turn redirects ON rather than off, so potentially I am struggling to follow the correct information.

Any help appreciated.

for any website playing a video, if i skip ahead or go back, the audio breaks. Its not a smooth transition like chrome. It is like it suddenly cuts off the audio and then begins at the skipped ahead point.

The Alt-<number> keyboard shortcut is used to switch between tabs. However, the key event used to switch a tab seems to also propagate down to the content itself. This creates weird interactions:

- I switch to third tab - The web page running in the third tab actually uses Alt-3 to do something - After switching tabs the web page does something unexpected because the browser chrome didn't swallow the event during its tab-switching procedure.

The most irritating candidate seems to be XenForo forum software that uses Alt-<number> to go to different sections in its menubar. For example, alt-4 seems to open a search page and going there provides no new entry in the browser history. So, if I've tab-opened the forum to display new posts and then later I switch to it using Alt-4, it makes the content go to its search panel with no way to go back to new posts. Ironically, switching _away_ from the tab 4 does not register to the content so I can't even use the forum's own keyboard shortcuts to navigate back to new posts section or any other section. Having the forum in tab X will only ever let the forum see Alt-X and nothing else.

This all stems from the fact that Firefox lets the initial tab-switching key event through whereas I think it shouldn't. It maybe should if the corresponding tab is already active but it certainly shouldn't when a tab-switch actually occurs.

I've obviously disabled the content's capability to override keyboard shortcuts but it doesn't help in this because the content is not overriding anything: it seems to be just listening to a keyboard event that it shouldn't see.

Did I miss some option in about:config or do others see this as well?

Beginning today, I suddenly cannot access numerous websites when I use Mozilla Firefox 151.0.2. Examples include Amazon, and Google, et al. Attempts to do so consistently fail at the point of performing a TLS handshake, when I am advised that "secure connection failed". Kindly refer to the attached screenshots. I have no difficulty whatsoever accessing the same websites when I use other browsers, such as Google Chrome and MS Edge. I previously had Mozilla Firefox enabled as my default browser, but I have had to change this, given these "challenges". Please advise how I can fix this. Best regards and many thanks.

When following a link from a news website I keep getting this message - Secure Connection Failed - The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. It loads on my iPhone and other browsers using the same link. What setting do I need to address to get this to stop?

Hi Everyone,

I've been having this problem for a wee while when I'm browsing facebook (which works better in Chrome) the site on firefox and as well as messenger is really laggy and I'm wondering if there is a hidden setting that I should change to improve this?

I only have adblock addon installed and I cleaned out the history and browser cookies ect but the problem still remains.

Any ideas? Thanks Rob

I suppose this is a kind of support question, of sorts, but in my opinion this also has to be treated as a complaint, in a sense.

About one and a half months ago, Firefox became unresponsive, that is, it became awfully slow. I experienced just about every issue with the browser that was mentioned in the following support pages and support issues (posted by others) and I read all of those :

Websites don't load - troubleshoot and fix error messages

https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors#w_the-problem-only-happens-with-certain-websites

firefox is extremely slow or fails to load sites

https://support.mozilla.org/en-US/questions/1550371

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems

Secure connection and security warning error pages in Firefox https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

An oddball situation had occurred in which I couldn't for the likes of me go to my librarything.com homepage at each restart of the previous Firefox session, which also causes lagging when the session wants to connect to the other (normally unproblematic) website session tabs, and I also get multiple connection errors + insecure connection notifications for some of these websites. (sometimes refreshing a page does not help, sometimes it does)

I got bored reading all those support pages and trying out the solutions, because nothing seemed to help. In the long run, I decided to de-install the whole browser after backing up bookmarks, speeddial settings, passwords and the whole profile. Simultaneously, I also tested the connectivity to these websites in another browser (Brave) and this did not present me with any problem.

So I did the following :

1) deleted the whole cache and closed the browser 2) uninstalled FF with Revo Uninstaller (which has an option to remove all remnant files / folders/ registry items on the Hard Drive) 3) made sure to remove all cached leftovers from HD by using multiple cleanup tools in succession : 1) Wise Disk Cleaner followed by 2) Bleachbit followed by 3) CCleaner

Went to the mozilla website, downloaded and installed the last version of FF. Next, imported bookmarks, speeddial settings and passwords. Next, reinstalled the Firefox extensions I used before (without any lag until one and a half months ago). I also did NOT copy the stored profile but decided on starting afresh with a new profile.

Everything worked lightning fast and efficiently until a few days ago, when I received an automatic update of Firefox - 151.0.3 - and all of a sudden, the same problems are reoccurring. And again, I can't connect to an unproblematic website like librarything.com, whereas before the update I was able to without any problem !!!

What the hell is going on with these auto-updates ???

Current Setup: OS: Windows 11 Home (10.0.26200) Firefox Version: 151.0.2 (Build ID: 20260525130955)

Issue:

• Firefox suddenly is unable to connect to any wesbite
• All attempts to browse result in the "Secure Connection Failed" screen
• All other browsers function fine with no network connectivity issues

Exact Display Text:

Secure Connection Failed

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. What can you do about it?

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

Attempted Fixes / Things Confirmed:

• Everything mentioned in: Firefox can't load websites but other browsers can

• Relevant about:config values:

* * security.enterprise_roots.enabled -> True

• * security.ssl.enable_ocsp_must_staple -> True
• * security.ssl.enable_ocsp_stapling -> True
• * security.tls.version.max -> 4
• * security.tls.version.min -> 3

• System locale and timezone are correct
• DNS over HTTPS is set to OFF
• HTTPS-Only Mode is set to Don't enable HTTPS-Only Mode
• Restarting in Troubleshooting Mode
• Disabling the Anti-Virus (including the device Firewall)
• Disabling any VPNs or network proxies
• Clearing cache and browsing history
• Clearing certificates from the Certificate Manager in Settings
• Attempting connection with a newly created profile
• Clearing the cert9.db file for Firefox to reset certificate information
• Refreshing Firefox (resetting it completely)
• Uninstalling and reinstalling Firefox (after clearing all Mozilla related %appdata% folders)

Observations

• When trying to mess with the device timezone and see if changing it back to the correct one would "reset" something, after a few attempts of starting Firefox in the wrong timezone and then restarting it after changing to the correct one, for a single session, I was able to browse normally again. I closed Firefox to see if the problem was fixed but it went back to the "Secure Connection Failed" page. Was unable to reproduce the same behavior.

• Tried installing a portable version of Firefox (151.0.3) from Firefox Portable .

After installation, the first session works perfectly fine but after I close the session and restart Firefox, it gives the same "Secure Connection Failed" message.

• * Reinstalling the portable version in the folder, gives the error from the get-go, not even the initial post-installation session works but installing in a different folder works fine for the first session but all subsequent restarts (sessions) of the browser give the same error.

SerpClix ClickSense could not be verified for use in Firefox. Proceed with caution.

How can I get SerpClix verified? I can't sign in to my SerpClix profile.

I KEEP CHOSING "ORGINAL ACCOUNT". IT KEEPS PROMPTING ME TO ""SIGN IN"". BUT IT DOESN'T GIVE ME ANY PLACE TO SIGN IN AT. THE BROWSER IS DEAD. I'VE BEEN WORKING ON THE PROBLEM FOR HOURS. MAYBE IT IS A PERMISSION, A STARTUP SETTING, THIS LAPTOP, WINDOWS 11 OR A COMBINATION OF ALL THESE THINGS. I DOWNLOADED "BRAVE" BROWSER AND IT WORKS FINE. I DON'T KNOW WHAT TO DO. I CAN LOG INTO MICROSOFT, GOOGLE, BUT MOZILLA IS LIKE, REALLY REALLY DEAD.

ANY HELP IS OF COURSE APPRECTIATED. PHONE: [edited] MIKE

[edited] @GMAIL.COM OR [edited] @HOTMAIL.COM

/edited phone# and emails from public community support forum.