Thunderbird Community Forum

I've lost my password, but I believe I have retrieved it from the Profile. The entry reads: "encryptedPassword":"MEIEEPgAAAAAAAAAAAAAAAAAAAEwFAYIKoZIhvcNAwcECOabVSCGHBLGBBiqEqUXu8w7N4eAi09k0ZOIVAcs0chiziM=". Please would you indicate how to decrypt.

For over a year now, I have had to resort to the Orange.fr e-mail client, which is much less satisfactory. I have used a Demo version of "Passware kit" to seek to retrieve the elusive password, and have received no satisfactory answer from it. I am not prepared to pour good money after bad.

A software solution is only as good as the support the publisher provides for it. Please answer soon.

I emphasise that, as a regular contributor of funds in the past, my continued funding of Mozilla Firefox and Thunderbird depends on your answering with a satisfactory, workable solution to my long-standing plight.

Adam Warren FRSA [edited from public community support forum] @orange.fr

Edition Windows 10 IoT Enterprise LTSC Version 21H2 Installiert am ‎18.‎09.‎2025 Betriebssystembuild 19044.6937

Thunderbird Version 148.0 von Feb 2026

bis zum 5.3.2026 funktoinierte TB einwandfrei, aber seit gestern kann ich keine Mails mehr versenden, folgende Fehlermeldung wird angezeigt siehe Bild Hochgeladen. Gestern wurde die IP 18.195.155.157 angezeigt, heute 3.70.126.251

Empfangen von E-Mails hat funktioniert nur beim Senden oder Weiterleiten kommt die Fehlermeldung.

es Spielt auch keine Rolle von welchem Konto ich Mails verfasse, ob T-online,Web oder Agenturserver

Benutze den Acount auch auf einem Laptop mit W11, dort funktioniert alles,

Die SMTP Einstellungen hab ich überprüft, Laptop und diesem PC sind identisch (Hatte ja auch keine Änderung in diesem Bereich durchgeführt)

Normally, I can right click and tell Thunderbird that this is NOT junk, however, when I do this, these emails go back into the inbox and virtually instantly return to junk.

This is from anyone's email address that arrives from one particular website: @legacydigitalagency.com

I haven't come across this issue since I started using Thunderbird 20+ years ago.

In our organization we have moved from an on-premise mail server to M365. We've also added our new EWS-based accounts to Thunderbird. Since there are a large number of users with a significant amount of older mails they want to have access to, they have been asking how they could upload them to EWS now.

From the looks of it, using TB one can either drag and drop messages from the local folders to EWS. Would message copy/move from the local folders be faster if the EWS account was setup over IMAP, instead of over EWS? If so, we could setup another account corresponding to the same EWS identity, but over IMAP, just for the purposes of transferring messages faster.

Thanks in advance for any information provided.

Возникает ошибка:

Ошибка отправления сообщения. Сообщение не может быть отправлено, так как не удалось установить соединение с Сервером исходящей почты (SMTP) «smtp.gmail.com». Сервер может быть недоступен или отказывать в соединении по SMTP. Убедитесь, что указали корректные параметры Сервера исходящей почты (SMTP) и попробуйте снова.

Rookie move. I deleted a calendar (not realizing that by deleting the calendar, which I didn't use, I was deleting all of my tasks).

Is there a way to restore the calendar?

Every time I open the new version the following comes up in a window. By agreeing, you’ll allow Thunderbird Mail to access: Yahoo Contacts read and write Yahoo Calendar read and write Yahoo Mail read and write

The Yahoo Contacts and Yahoo Mail I can understand, But, I don't want a Yahoo Calendar. Is it somehow possible to allow Contacts and Mail, but exclude Calendar?

Hi

When Thunderbird is started maximized it overlap taskbar if is set to hide and taskbar won't show until Thunderbird is minimized and maximized. Another way is to press the Win key two times. Then the hided taskbar can be shown/use. The same thing happens to Firefox. Only when is first started. Then if Firefox is minimized and maximized, press Win key two times, press F11 two times then the hided taskbar show/hide normal.

It is a setting that can be changed to start Thunderbird and Firefox in full screen and do not overlap hided taskbar?

More often than it should happen, when I try to reply to a message, TB opens a screen that is surrounded by a thick white line and I can't type in the field. Why? How to I fix it?

Hi!

I'm losing my mind by the fact that you can't hold to scroll or click to toggle scroll with MMB in Thunderbird, instead it opens a new tab which is completely useless to me since I share inbox and mail reader in one screen.

Is there any way to fix or change this?

If not I'd really like to request this as an option or feature.

It appears how TB handles IMAP connections for outlook email accounts no longer works - OAuth2 connection flow broken, and this is likely due to stricter changes made on Microsoft's backend that is impacting connections going forward.

I have multiple email accounts configured and recently, I have been bombarded by login pop up - likely related to the OAuth2 authentic process.

Whilst I was able to circumvent the authentication process - i.e. not completing the flow process entirely as it expected, newly created outlook accounts appear to reveal two things:

1] There has been a recent change to the authentication process - i.e. the telling sign.

2] There is a now deeper issue when trying to connect outlook email accounts. It seems the reason why circumvention was possible with existing accounts was because they have already passed the OAuth2 process correctly - correct tokens exist. Since this won't be the case for new outlook accounts - no OAuth IMAP access token created, above error is given.

It seems the likely cause is because Thunderbird holds or requests a token that does not contain the correct IMAP audience/scope combination, and Exchange rejects it during SASL XOAUTH2 bind.

For your information, I am using the latest versions and able to configure Apple Mail client - which uses Exchange protocol (not IMAP), without issues.

I had 12 important draft messages in my "drafts" subfolder of one of my e-mail accounts. This e-mail account is a work e-mail based in Outlook, and I use Thunderbird to download those e-mails to my laptop, and to compose e-mails. The 12 messages in that Thunderbird folder suddenly disappeared, and have also disappeared from my "drafts" folder in Outlook. (The Thunderbird and the Outlook accounts are linked.) I did not change any settings. This has never happened before. Those missing e-mails do not appear in the "deleted items" folder in Thunderbird or in Outlook. It is extremely frustrating and is causing problems at work.

Oddly, my Thunderbird listing of folders still shows the number "12" next to the name of the "drafts" folder. But, there are no e-mails visible in that folder. All my other Thunderbird folders for this e-mail and for my other e-mail are working properly. Please help.

I use folder icon colors for various purposes. I prefer my color selection "menu" to look like the first included image, after I define and Add to Custom Colors.

After a restart of TB, my custom color choices go away. I believe the color choices should survive and be permanent until changed by the user. Please advise, thank you.

I updated my TB to version 148 (from 140) on a Linux Mint 22.3 - Cinnamon 64-bit. After the update, events recorded in my Gmail personal account, keep popping up and do not allow neither Dismiss or Snooze - Buttons not even work. If you close the reminder window, the Reminder window pops-up a few minutes later.

Interesting is that beyond my personal Gmail account I have a couple other in Google Workspace and they work well. It is something only related to Gmail personal.

"Read Only" in Calendar Properties is unchecked

Any advice will be highly appreciated.

Can not send emails to a newly created outlook.com (free) account. Have tried dozens of different settings, approaches.

My current setup:

 - windows 10
 - thunderbird 140.8.0esr (64-bit),  numerous previous versions also do not work
 - outlook.com (free) account mail provider
 - POP3 enabled (tried IMAP enabling also) on outlook.com account
 - no 2FA or 2FA enabled on outlook.com account, no difference
 - outlook.com web access works fine
 - followed instructions in mozilla support article Microsoft OAuth Authentication and Thunderbird in 2024 
      (https://support.mozilla.org/en-US/kb/microsoft-oauth-authentication-and-thunderbird-202)
 - have done a fresh install on a new machine without an existing profile.
 - have tried various microsoft servers, have tried oauth2, normal password
 - thunderbird account creation works just fine.
 - server settings and SMTP settings match as recommended by support article noted above
    SMTP server settings
        server name: smtp-mail.outlook.com  
        port: 587
        connection: STARTTLS
        authentication: OAUTH2
        user:  xxxxxxxx@outlook.com

symptoms:

 - receiving(downloading) emails works fine.
 - sending emails fails with following messages
     Login to server smtp-mail.outlook.com with username  xxxxxx@outlook.com    failed    followed by 
           Unable to authenticate to Outgoing server (SMTP) . Please check the password and verify the 
             'Authentication method' in 'Account Settings | Outgoing server (SMTP)'

Many people seem to be having this issue with no resolution.

Please help.

I dont understand this new method of sign in message you have sent, im an oldie, not an IT geek, I dont understand & very worried im going to loose access to my e-mail which has inf ormation on that i NEED

I need step by step instructions that an old guy will understand

hi today thunderbird started showing yahoo popup login and after adding credentials i always get "something went wrong.We could not sign you in. Try again from a different device." Also popup once closed it opens instantly.

i can sign in normally from browser. thunderbird version is 147

is there any fix about this?

thanks for any help

regards