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159.0 (64-bit) update zapped my email account (gmail)

bnichols23

Updating to the most recent [159.0 (64-bit)] update zapped my email account (gmail) settings. No, I haven't tried troubleshoot yet or re-entering all my IMAP settings. :) (I will when I can shoehorn the time.) My installation (64-bit) on the appropriate Windows version has had no problems for years, & updates have worked consistently (through both ap & OS updates, until this specific update.

My question right now is, has anyone else run into problems with this issue? I know it's not that much to go on, but I'm in a hurry & need to see if anyone else has experienced it.

TIA for any/all info. :)

Bill N.

Updating to the most recent [159.0 (64-bit)] update zapped my email account (gmail) settings. No, I haven't tried troubleshoot yet or re-entering all my IMAP settings. :) (I will when I can shoehorn the time.) My installation (64-bit) on the appropriate Windows version has had no problems for years, & updates have worked consistently (through both ap & OS updates, until this specific update. My question right now is, has anyone else run into problems with this issue? I know it's not that much to go on, but I'm in a hurry & need to see if anyone else has experienced it. TIA for any/all info. :) Bill N.
Tanga eyano oyo ndenge esengeli

Solution eye oponami

Update to update -- I worked around with troubleshooting & got nowhere, so I bit the bullet & created a new profile. Took some doing since I had to do it from memory & redo extensions, but I got it working. And then today Mozilla released another new update that seemed to fix things. "Take out old bugs, put in new bugs." :|

All Replies (4)

BTW, follow-up -- I tried to use system restore from the 3 most recent restore points to fix the problem -- no joy. :(

- Please describe "zapped" - is nothing left? No folders?

- Did you have anything stored in Local Folders, and are they still there?

- From your mention of "System Restore", can I assume you're using Windows?

- Did you originally install Thunderbird from an installer downloaded from the official site (<https://www.thunderbird.net/en-US/thunderbird/all/>) or from the Microsoft or other "store">?

- Did you update it from within Thunderbird, or did you update it from a store, or did you download an installer?

- Do you have other email accounts set up in Thunderbird and are they intact?

In order (or at least attempting to [grin]):

1 & 2: A quick (i.e., very, not extremely thorough) search in the app showed none of the previously existing settings for my gmail account. I'm going to extend it to the PC's SSD tonight if I have the time. (My email account should duplicate on my C drive & the IMAP server.)

3: Yes, as noted I'm on 64-bit T'bird & 64-bit Windows (11)

4 & 5: Initial install & all subsequent updates have always been from & within Mozilla apps, not M$oft or other sources. I'm on the TB release channel & always update from "about Thunderbird." [The reason I put it that specifically is that for Firefox I've been a beta since before its first street release. :) All my Mozilla updates are always from them directly. ]

6: I do have one additional gmail account, but it's low-traffic & seldom used, so web-only, not integrated into TB.


I may use safe mode & try to troubleshoot tonight if I can't find my account info/settings on my local drive.

Ezalaki modifié na bnichols23

Solution eye oponami

Update to update -- I worked around with troubleshooting & got nowhere, so I bit the bullet & created a new profile. Took some doing since I had to do it from memory & redo extensions, but I got it working. And then today Mozilla released another new update that seemed to fix things. "Take out old bugs, put in new bugs." :|

Tuna motuna

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