Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

trouble syncing devices

  • Eyano ata moko te
  • 0 eza na bankokoso oyo
  • 33 views
  • Open

All of my passwords were deleted from Firefox on my MacBook. I am trying to get everything to sync because the passwords are there on my desktop and they are there on my phone. However when I try to sync from my phone nothing happens. When I try to sync from the macbook it is telling me to go to Firefox on my phone and sign in on my phone. The problem is that I'm already signed in on my phone so it is really difficult to follow the instructions because what it's asking me for I'm not able to do. I'm just trying to figure out how to sync the passwords and get the passwords back in the Firefox on my MacBook.

All of my passwords were deleted from Firefox on my MacBook. I am trying to get everything to sync because the passwords are there on my desktop and they are there on my phone. However when I try to sync from my phone nothing happens. When I try to sync from the macbook it is telling me to go to Firefox on my phone and sign in on my phone. The problem is that I'm already signed in on my phone so it is really difficult to follow the instructions because what it's asking me for I'm not able to do. I'm just trying to figure out how to sync the passwords and get the passwords back in the Firefox on my MacBook.

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.