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Solved 보존

Firefox crashes after Flash videos play with black screen

Firefox 문제 해결
judithmp replied
judithmp
judithmp

Whenever I'm playing a video with Flash, the screen is black although the sound is playing. Then Firefox is crashing.

I'm using the newest Firefox Version (28.0) on Mac OS 10.9.2 (newer Macbook Air) and the newest Flash version. I tried Safe mode and deactivated my plug-ins to make sure it's Flash.

I re-installed Flash and installed but it didn't help.

My Firefox crash reports say "hang | libsystem_kernel.dylib@0x15a3a" under signature and "EXC_BREAKPOINT / 0x00000002" under crash reason.

Whenever I'm playing a video with Flash, the screen is black although the sound is playing. Then Firefox is crashing. I'm using the newest Firefox Version (28.0) on Mac OS 10.9.2 (newer Macbook Air) and the newest Flash version. I tried Safe mode and deactivated my plug-ins to make sure it's Flash. I re-installed Flash and installed but it didn't help. My Firefox crash reports say "hang | libsystem_kernel.dylib@0x15a3a" under signature and "EXC_BREAKPOINT / 0x00000002" under crash reason.
cor-el
cor-el
  • 검토자
문맥에 따라 이 답변을 읽어주세요

선택된 해결법

Did you try to disable hardware acceleration in the Flash player?

Flash "Display settings" window:

모든 댓글 (4)

cor-el
cor-el
  • 검토자

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
judithmp
judithmp 질문자

I already tried all of this. I'm sure it's Adobe Flash.

cor-el
cor-el
  • 검토자

선택된 해결법

Did you try to disable hardware acceleration in the Flash player?

Flash "Display settings" window:

judithmp
judithmp 질문자

Thanks a lot! Finally this solved my problem! I thought you meant hardware acceleration from the general settings in Firefox. I already tried disabling the hardware acceleration in the Flash player before but wasn't successfull because the video had been crashing before I was able to access the settings. But now I was. :)