Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

how can I stop my laptop converting www. sites to m. sites ?

  • 6 답장
  • 2 이 문제를 만남
  • 10 보기
  • 최종 답변자: coalole

more options

If it type in a web address like www.bbc.co.uk/news the browser brings up the bbc mobile site m.bbc.co.uk/news. How can I disable this feature?

If it type in a web address like www.bbc.co.uk/news the browser brings up the bbc mobile site m.bbc.co.uk/news. How can I disable this feature?

선택된 해결법

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.


You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks. You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (6)

more options

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

Also, update to Firefox 17.0.1 Update Firefox to the latest release

more options

선택된 해결법

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

You can check for problems with preferences and try to rename or delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default values.


You can remove all stored data from a specific domain via "Forget About This Site" in the right-click context menu of an history entry (Show All History or History sidebar) or via the about:permissions page.

Using "Forget About This Site" will remove everything like bookmarks, cookies, passwords, cache, history, and exceptions from that domain, so be cautious and if you have a password or other data from that domain that you do not want to lose then make a note of those passwords and bookmarks. You can't recover from that "forget" unless you have a backup of the affected files.

It doesn't have any lasting effect, so if you revisit such a 'forgotten' website then data from that website will be saved once again.

more options

will this loose me my bookmarks?

more options

Already on that version, thanks

more options

Forgetting the site seemed to fix the problem thanks.