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bog difficulty. had mozilla for years. downloaded up date for it yesteday, security etc. Now filters ie mother andchild , names etc can't do it.Revert?pl. How?

charlesbaile

How can I get back to where i was before yesterday download? There will be other more important blocks, these above are all I've seen so far.

I really am not expert, won't understand technical language at all.

HELP!

Also anyone know tel no. for customer services, please?

How can I get back to where i was before yesterday download? There will be other more important blocks, these above are all I've seen so far. I really am not expert, won't understand technical language at all. HELP! Also anyone know tel no. for customer services, please?

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Please explain the problem in detail. What happens? Error messages?

What's your computer system and Firefox version?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

too complicated for me, see above " not expert...

Therefore have sent new question

"can I delete this whole, updated F/F programme and install previous one," easier for me to use.

Have been with you many years, would be sad to go elsewhere Hope you can help.

Install Older Version Of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements