Showing questions tagged:

Firefox Extended download and an Acrobat problem with font display

I have a Mac that you are threatening not to serve any more. I read about your Extended download. If I do not download this Firefox Extended upgrade, does this mean that … (read more)

I have a Mac that you are threatening not to serve any more. I read about your Extended download. If I do not download this Firefox Extended upgrade, does this mean that my Mac will not be able to browse and read web pages, etc., or will I not be able to open any URLs?

Also, I am having problems with some downloads in Acrobat not displaying the proper font type and size and kerning, but it downloads and prints those documents in the right dimensions. Is this a Firefox problem or an Acrobat problem or a computer problem?

I should mention that I am just about out of memory on this old computer and do not wish to add more downloads at this time, until I can get some memory cleared out, which might take me awhile.

Open 1 9

I need to access my old Firefox settings and bookmarks

My imac late 2015 running 10.12.6 Sierra crashed yesterday and on rebooting I noticed that my Firefox browser had disappeared. I was asked to reinstall with a new Extend… (read more)

My imac late 2015 running 10.12.6 Sierra crashed yesterday and on rebooting I noticed that my Firefox browser had disappeared. I was asked to reinstall with a new Extended support Release 115.34.1esr which I did but now I have lost all my bookmarks and access to my Outlook account. Is there a way that i can retrieve the lost settings?

Open 1 24

if certificate expires how to you get a newomn or get old one back?

I got a message that my certificate expired April 18,,,I dont know why? How do I get it restored. The message came on my desktop , FB is working fine and I can view… (read more)

I got a message that my certificate expired April 18,,,I dont know why? How do I get it restored. The message came on my desktop , FB is working fine and I can view my website flovalleynews,com on my phone....I dont understad this at all!

Open 1 29

how do i get my data from pocket back

Is there any way to get data back from pocket? I have been using it since it started to save articles for a book I'm working on. I have saved and sorted hundreds of arti… (read more)

Is there any way to get data back from pocket? I have been using it since it started to save articles for a book I'm working on. I have saved and sorted hundreds of articles. When mozilla acquired pocket I was so happy that it was taken over by a stable company. I had to take a year off from the project and I return to find this. I somehow missed the one email notifying me it was shutting down. My firefox search page to this day still gives me articles under a heading that reads "recommended by pocket" Is there any way to check if any of the info connected with my account still exists?

Open 1 102

Firefox ESP

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning abou… (read more)

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning about support. Perhaps I have not installed it properly as I have just used what I think was the previous version since it has all the oldsaved sites.

Solved 1 115

Chase bank is telling me I do not have the most current version of Firefox. They said I need 128 or higher. How do I upgrade my MAC

Chase Bank says I can't view my accounts online because I need to upgrade to Firefox 128 or higher. How do I do this so they can support this information on my MAC comput… (read more)

Chase Bank says I can't view my accounts online because I need to upgrade to Firefox 128 or higher. How do I do this so they can support this information on my MAC computer

Open 1 159

Help with Browser/Peacock

I'm trying to log into Peacock tv and i'm getting a message that my browser is not supported. It was working for months and I'm suddently getting this error message. … (read more)

I'm trying to log into Peacock tv and i'm getting a message that my browser is not supported. It was working for months and I'm suddently getting this error message.

Archived 2 170

Blocking pages I want to see

Your system has now blocked me from accessing Jacquie Larson e-card site to receive or send e-cards. Today it blocked me from opening my statement from Edward Jones. Bo… (read more)

Your system has now blocked me from accessing Jacquie Larson e-card site to receive or send e-cards. Today it blocked me from opening my statement from Edward Jones. Both of these are sites I have used for years and do not pose a threat to my computer. How do I get rid of this aggressive blocking and get back to reaching these websites?

Archived 3 142

Links that open in new tabs now opening in new window 100% of the time

For some reason, though I have changed absolutely nothing with my browser, now any time a link is supposed to open automatically in a new tab, it opens in an entire new w… (read more)

For some reason, though I have changed absolutely nothing with my browser, now any time a link is supposed to open automatically in a new tab, it opens in an entire new window. My mouse only has two buttons (Magic Mouse on Mac), so there is no way at all for this to be user error in that regard. The best example is in Gmail when you have multiple accounts signed in, you click the profile picture in the upper right and select a different account which then opens in a new tab. I notice that when I use a fresh profile the issue goes away, and migrating a copy of my existing profile between different Firefox versions (this profile I use in 115 ESR exclusively, I don't use it with more than one version, I just mean for testing purposes here), including forks like Waterfox, all are affected by this issue. Is there something in about:config I should look for to change?

Solved Archived 3 122

My Location

It has the wrong location. When I ask for "restaurants near me" it centers on China Grove, NC. Our location is Concord, NC. I don't understand how to change it.

Archived 1 201