Showing questions tagged:

Top of web content cut off by menu.

Hi, There is an open space or white bar just below the menu bar that covers the top of the content window. How do I eliminate the bar? See the attachment. The red arrows … (read more)

Hi,

There is an open space or white bar just below the menu bar that covers the top of the content window. How do I eliminate the bar? See the attachment. The red arrows show where the bar overlaps the web content. It does this for all web pages.

I am running Windows 11 on a desktop.

Thanks, Larry

Open

How do I get rid of a box that says Password required-Mozilla Firefox?

A box shows up on my screen when I log into various sites. It says: Password Required - Mozilla Firefox Please enter your Primary Password I have tried several different … (read more)

A box shows up on my screen when I log into various sites. It says: Password Required - Mozilla Firefox Please enter your Primary Password I have tried several different passwords but none of them have worked. I have to click on cancel and it often disappears and comes back again immediately. It is annoying. How do I get rid of it. I have been using Firefox for several years. This has only started happening recently.

Open 2

Login Screen For Merrill Lynch Does Not Display Login Information

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site usin… (read more)

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site using FF and Edge. I asked this question a few weeks ago but never got an answer. I'm using FF 153.03 64-bit

Open 7

Importing from .csv file saved in UTF-8 with OpenOffice - FireFox rejects saying no column headers

Trying to import saved passwords from an OpenOffice file on Windows 11 but FireFox refuses saying there are incorrect or no column headers. When I open the file myself th… (read more)

Trying to import saved passwords from an OpenOffice file on Windows 11 but FireFox refuses saying there are incorrect or no column headers.

When I open the file myself there are column headers using UTF-8 ...... must they be in a sequence or something?! Specific headers?

FireFox Version 153.0.3 (64-bit)

Open 2

Save Group of Tabs Disappearing

Hello, I keep running into an issue where my group of saved tabs disappears. I will make several groups of tabs. When I right-click and press "save and close group," to… (read more)

Hello,

I keep running into an issue where my group of saved tabs disappears.

I will make several groups of tabs. When I right-click and press "save and close group," to shut down my laptop completely. There are many times when I return and try to access the saved group of tabs using the drop-down arrow at the top of the browser; all the saved groups will be gone.

Normally, I find them under "Recent Tab Groups". There have been many times when they are completely gone. Is there another way to find these groups of tabs or are they disappearing completely are a certain amount of time has passed?

Thank you,

Open

Facebook stalls out hangs up

When I use Facebook with my Firefox browser the site just has to many issues. The site keeps hanging up and just sort of stalls out when I try to access messages and noti… (read more)

When I use Facebook with my Firefox browser the site just has to many issues. The site keeps hanging up and just sort of stalls out when I try to access messages and notifications that I download from the site. I took the suggestion of clearing my cache. That did nothing. Clearing my history didn't make a difference either. Being this problem doesn't happen with Chrome or Safari, it must be a Firefox problem. So, what more can I do to make using Facebook with Firefox a better experience? Sure would appreciate help.

Open 1

Couldn't see password page

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox s… (read more)

I couldn't see password management page. To be specific, I click the "password" option in the top right corner lists. Normally it will show all the website that firefox saved, but now I couldn't see anything except frame. I will upload the interfance that I see. this problem happend since an update. And problem contines after several patches. The firefox version that I use is "153.0.3(64-bit)" please help!

Open 17

Tabs do not restore, although that option is checked. History shows old tabs, not tabs at time of Firefox exit.

MacOS 26.6, Latest Firefox. 153.0.3. Tabs are not restoring, since update to latest FF. Tab History shows old stale tabs, not the tabs that were present at time of exi… (read more)

MacOS 26.6, Latest Firefox. 153.0.3. Tabs are not restoring, since update to latest FF. Tab History shows old stale tabs, not the tabs that were present at time of exiting Firefox. I had closed those tabs. Is this an artifact of caching?

The active tabs should be stored at FF shutdown, not the old closed tabs prior to that. This Firefox quirk is both on my Mac Mini M4, and on my MacBook Pro M3. Kind of a pain in the neck to restore where I was. It's enough to make me reconsider this browser - which I have used for decades, using Windows, Linux and now MacOS.

I researched how to restore a session. It told me to go to History and click Restore Session. There is no line with that name, in my Firefox, on a Mac.

Under History the docs show 4 items before "Clear recent history...", I only have 1. Recently closed tabs 2. Recently closed windows 3. Search history. There is no Restore session.

The tabs that were open last session are in the start up window, and the check box is set to restore tabs and windows. But my tabs were not restored. (I only had a single window open.)

What can be done to "restore" previous behavior of Restore Tabs and Windows? Thanks for any and all assistance.

Open 8

DRM Nags are Back

DRM nags are back ! I am very suspicious of this ! Stopping FF DRM nags yields NO search results -- but used to. Zero searchable information in the Mozilla databases.… (read more)

DRM nags are back ! I am very suspicious of this ! Stopping FF DRM nags yields NO search results -- but used to. Zero searchable information in the Mozilla databases. What a search for DRM nags does yield is LOADS of outrage (see attached) against FF. I am getting a VERY, VERY suspicious. Before FF tries to monetize more functions -- FIX THE LEGACY ISSUES !!! One thing after another, all week, month and year. 'Upgrades' of the browser induce panic and fear these days. "What will break next ?". You people need to look at shrinking market share and growing outrage and have a Come-to-Jesus moment ! Pawning off 'support' on volunteers is about as cynical as I have ever seen. No useful answers for weeks to many things I have posted since migrating machines to Win 10/FF 15x.

Glad I did that search ! "Back in February, Mozilla changed Firefox's Terms of Use and Privacy Notice for the worse. Mozilla removed a longstanding FAQ promise – Nope. Never have, never will" – regarding the sale of your personal data to replace it with a less definitive pledge" to "protect your personal information." Would it surprise you to know that a few weeks later, Mozilla announced that AI would be its top priority in 2025? I note that this was listed above privacy." Where the Hell is the AI Plague going to get a broken browser ? Look at those damn search results ! Gazillions of posts by fed-up users and vastly shrinking market share.

Looking for an exit now...

Open 2

Firefox won't load specific sites

Hi, I'm having trouble accessing only certain sites via Firefox. I have already cleared my cache/cookies, etc. Firefox is up to date. Proxy settings are set to "Use syste… (read more)

Hi, I'm having trouble accessing only certain sites via Firefox. I have already cleared my cache/cookies, etc. Firefox is up to date. Proxy settings are set to "Use system proxy settings."

Following links from other sites sometimes (but not always) works, but typing in a URL or search term to the address bar results in an "Unable to connect" notice.

Examples of sites: Working: google.com instagram.com mozilla.org (main site works fine, support.mozilla.org loads only as an unformatted list of links) netflix.com

Not working: usps.com goodreads.com storygraph.com firefox.com duckduckgo.com oregonwalks.org ucla.edu

Thanks for your help!

Open 4

I use Firefox in Windows 11, but when I close it, my three open tabs are gone, it is supposed to open them.

I use Firefox in Windows 11, but when I close it and reopen it, my three open tabs are gone, it is supposed to open them, as checked in settings. I see the same thing hap… (read more)

I use Firefox in Windows 11, but when I close it and reopen it, my three open tabs are gone, it is supposed to open them, as checked in settings. I see the same thing happening in the MacOs, but no answers for Windows either.

Open

Firefox pinned tabs don't stay pinned.

On Firefox I have repeatedly pinned four tabs for websites that I use frequently. The pinned tabs disappear at unpredictable times, not necessarily when I re-open Firefo… (read more)

On Firefox I have repeatedly pinned four tabs for websites that I use frequently. The pinned tabs disappear at unpredictable times, not necessarily when I re-open Firefox.

Solved 2

Firefox is signing me out of Google account I need for many things, blogger, and others.

I started with 153 version. It has not been easy. My bookmarks are from different dates, some very old. I have to make a selection. You are signing me out of Google acco… (read more)

I started with 153 version. It has not been easy. My bookmarks are from different dates, some very old. I have to make a selection. You are signing me out of Google account all the time although I did what you recommend, tell Mozilla I want to remember history, the words are a little bit ambiguous? in your rules. I tried downloading Chrome but I had been so many years with Mozilla, it is till last try, simpler and effective but I have seen little of that. I hope to learn and not to worry so much about a browser but till today it is a great worry.

Open 3

Recently any search I do via Firefox tab is automatically taken over by Yahoo. I'm not aware I ever sanctioned this and I don't want this to happen. Normally Google does the searches. Thank you

Recently any search I do via Firefox tab is automatically taken over by Yahoo and I'm not aware I ever sanctioned this and I don't want this to happen as normally Google … (read more)

Recently any search I do via Firefox tab is automatically taken over by Yahoo and I'm not aware I ever sanctioned this and I don't want this to happen as normally Google was doing the searches. Thank you

Open 1