When I downloaded Firefox, my facebook application went to a really small size I can barely read it, how do I fix it?
when I open fire fox to face book the page is so small that I can not read it. But other sites are fine, and this only happened when I installed fire fox. I had to remove fire fox once already and reinstall it to fix this problem, but it is now no longer working...what do I do? please help
when I open fire fox to face book the page is so small that I can not read it. But other sites are fine, and this only happened when I installed fire fox. I had to remove fire fox once already and reinstall it to fix this problem, but it is now no longer working...what do I do? please help
All Replies (1)
Hello,
Thank you for contacting Mozilla Support about your Firefox OS device. I am glad to assist you in regards to you having issues surfing the web.
- Please make sure that your internet connectivity (Wi-Fi/ Mobile data) is working properly and is turned on.
- If internet connectivity is working properly and other applications are working properly, hold the home button and close the application causing trouble.
- If the Firefox Browser is having issues, try clearing cookies and data:
- To clear your cookies and data from the browser, complete the following steps:
- Open the browser and tap the tab in the upper right.
- The sidebar will open.
- Tap the gear button at the top to open the browser settings.
- Tap the Clear cookies and private data button.
- If none of the above solved your issue, please reboot your device to see if it helps.
Did this fix your problem? Please report back to us!
Thank you