Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot get Firefox to save my "iPlayer favourites" selections. The IE browser works fine, I suspect its a setting but I cannot discover it!!

  • 1 reply
  • 43 have this problem
  • 9 views
  • Last reply by AndyH_BBC

johnadick
johnadick
more options

Using the BBC iPlayer, I try to select radio programmes to my "iPlayer Radio Favourites" section of the iPlayer. It doesn not save them, it is always empty. However the IE8 and 9 browsers do it quite happily.

Using the BBC iPlayer, I try to select radio programmes to my "iPlayer Radio Favourites" section of the iPlayer. It doesn not save them, it is always empty. However the IE8 and 9 browsers do it quite happily.

All Replies (1)

AndyH_BBC
AndyH_BBC
more options

A change in version 7 of Firefox which has been made to improve the security of the browser and is related to cross domain scripting vulnerabilities has had the unfortunate side-effect of breaking the favourites functionality in iPlayer. The iPlayer development team are currently working on a way to rectify the situation and can only apologise for the inconvenience caused.