Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Since upgrading to FF7 whenever I open FF I a get a light blue screen with wide diagonals immediately before my home page loads.

  • 1 reply
  • 2 have this problem
  • 121 views
  • Last reply by jogrov

It only lasts for a split second. It's followed by another split second of a blank white screen and then the page loads as normal. This happens both from the taskbar icon and if I click on a link in an email that opens a new FF session. Other browsers (IE, Chrome, Sea Monkey) behave normally. I am running Windows 7.

It only lasts for a split second. It's followed by another split second of a blank white screen and then the page loads as normal. This happens both from the taskbar icon and if I click on a link in an email that opens a new FF session. Other browsers (IE, Chrome, Sea Monkey) behave normally. I am running Windows 7.

All Replies (1)

Further to my query I now attach a screenshot of the problem