Explore the settings for you printer to see if there is a setting for "gray-scale" to un-check so that you do not get the gray when printing the blue or red text that shows on your monitor. You can click Print, then click Properties on the Print screen to see if you can change it; while there, look to see if there is an option to use the black cartridge only if that is what you want to do. On my printer, making the change there was only temporary and I had to do it through the software that came with my HP printer to make it permanent. Your printer manual would be a place to look also. '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.''' ------------------------- Not related to your question, but... You need to update some plug-ins: *Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/ *Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox] *Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]