Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After I downloaded Firefox 5, firefox keeps giving me the message "Unable to Connect" for all of my entries, I cannot connect to the internet through Firefox.

  • 1 reply
  • 20 have this problem
  • 5 views
  • Last reply by cor-el

wcollette
wcollette
more options

After I start my computer it will not even go to the homepage sayting "Unable to Connect" If I use Internet Explorer everything works fine. Nothing with Firefox!!!

The same thing happened when I upgraded to Firefox 4

After I start my computer it will not even go to the homepage sayting "Unable to Connect" If I use Internet Explorer everything works fine. Nothing with Firefox!!! The same thing happened when I upgraded to Firefox 4

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: