Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update Ready to Install? Every day, day in day out?

  • 2 replies
  • 11 have this problem
  • 8 views
  • Last reply by smaye652

more options

Every day, I receive a message telling me " a stability and security update for Firefox has been downloaded and is ready to install." Every day, i tell it to restart Firefox to install. I'm not a computer wiz, but every day? makes me suspect something is not installing.

Every day, I receive a message telling me " a stability and security update for Firefox has been downloaded and is ready to install." Every day, i tell it to restart Firefox to install. I'm not a computer wiz, but every day? makes me suspect something is not installing.

Chosen solution

The update process is stuck. Go to http://www.mozilla.com and download the full version the latest is 4.0.1 in 2-3 days it will be 5.0

After downloading use Ctrl+J to bring up the downloads, and start the install, when the install starts bring Firefox down (make sure it is down in the Control Panel).

At the end of the install don't let the install start Firefox for you, instead end there, and then start Firefox in your normal manner -- that way you avoid creating a new profile and adding confusion.

Or you can wait until 5.0 comes out June 21st (look upgrade on 22nd), I think it would be a full download so less chance of getting stuck. There will be no changes to the interface all add-ons should be automatically upgraded from 4 to 5. The "do not track request" will be moved to another place in options.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

The update process is stuck. Go to http://www.mozilla.com and download the full version the latest is 4.0.1 in 2-3 days it will be 5.0

After downloading use Ctrl+J to bring up the downloads, and start the install, when the install starts bring Firefox down (make sure it is down in the Control Panel).

At the end of the install don't let the install start Firefox for you, instead end there, and then start Firefox in your normal manner -- that way you avoid creating a new profile and adding confusion.

Or you can wait until 5.0 comes out June 21st (look upgrade on 22nd), I think it would be a full download so less chance of getting stuck. There will be no changes to the interface all add-ons should be automatically upgraded from 4 to 5. The "do not track request" will be moved to another place in options.

more options

Thank you for the solution! I will just wait until the 22nd (only 2 days from now) and install the 5.0.