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cannot open a new tab

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by Karen_L

Karen_L
Karen_L
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Firefox will not allow me to open a new tab by clicking the + (tab) button or by going to" File" - "new tab". Nothing happens. It still opens them if I click on a link in a web page. This feature has always worked in the past. Why has it suddenly stopped working and how do I get it back? Everything else seems fine.

Firefox will not allow me to open a new tab by clicking the + (tab) button or by going to" File" - "new tab". Nothing happens. It still opens them if I click on a link in a web page. This feature has always worked in the past. Why has it suddenly stopped working and how do I get it back? Everything else seems fine.

All Replies (3)

TonyE
TonyE
  • Moderator
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Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

There are a couple of places to check for the Ask toolbar:

brinda
brinda
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Firstly try restarting your computer and see if it persists. Also, try running firefox in Safe mode . It should tell you where the problem lies.

A shortcut to open tabs is Ctrl+t

Karen_L
Karen_L Question owner
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Thank you TonyE. All is working fine now. Such a simple fix, but soooo frustrating when I don't know how to fix it. Many Thanks