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I am not able to install 3.6.13, I get an error message stating "The operation can't be completed because you don't have permission to access some of the items."

cor-el replied
pokeorange

I get an error message stating "The operation can't be completed because you don't have permission to access some of the items."

I get an error message stating "The operation can't be completed because you don't have permission to access some of the items."

All Replies (1)

  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.