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We are running firefox 3.0.5. When I log onto any of our machines I can't get Firefox to run. I get the Close Firefox popup and the message Firefox is already running

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  • 2 have this problem
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  • Last reply by Morbus

I can't get firefox to run on any machines. My colleagues can.

I can't find any trace of Firefox running and it still complains that there is an existing firefox process running.

I can't get firefox to run on any machines. My colleagues can. I can't find any trace of Firefox running and it still complains that there is an existing firefox process running.

All Replies (3)

See "Firefox is already running but is not responding" error - How to fix for possible causes.

You should consider upgrading Firefox, the version you are using is no longer supported and has published security holes.

See also

http://kb.mozillazine.org/Recovering_a_missing_profile
http://kb.mozillazine.org/Profile_in_use

Also, and although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.