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latest firefox is continuously refreshing the page on a Website, both Windows11 and Linux versions. Website loaded ok previously and still loads ok using Chrome. Why?

jmc1517 replied
jmc1517

Firefox version 152.0 : Firefox is continuously refreshing the page on a particular Website, in both Windows11 and Linux versions, making the site unusable ( unable to click anything ). The website loaded ok previously using Firefox and still loads ok using Chrome. Disabling extensions doesn't help, neither does deleting the cache and cookies. What changed and why? Is there anything else to try?

Firefox version 152.0 : Firefox is continuously refreshing the page on a particular Website, in both Windows11 and Linux versions, making the site unusable ( unable to click anything ). The website loaded ok previously using Firefox and still loads ok using Chrome. Disabling extensions doesn't help, neither does deleting the cache and cookies. What changed and why? Is there anything else to try?

All Replies (6)

Hi, could you please share a URL?

That would be difficult. It's a customer portal only reached after logging-in, and contains sensitive data. The public landing page is fine, and so are subsequent pages after logging in ( it is possible to stop the continual reloading by clicking the reload/stop button just at the right time ), and then the menus are clickable to select a different page. However, the main (logged-in) menu page is always continually refreshing when returned to. Is there any way I can start to debug this myself?

How big is this site operator? Would it be plausible they're targeting different browsers with different code versions? Does anything change if you use "Chrome Mask" extension? For separate, isolated investigation, would you be able to grab a copy of Firefox Nightly nightly.mozilla.org and use that for testing, to potentially eliminate any profile factors, and have a separate "factory" setup on the side — if it also reproduces in that fresh Nightly?

The site operator is a small holiday booking company. As mentioned, it's only when we login to the owner's section of the site that the menu page there continually refreshes. It only started in the last couple of weeks or so - I assume due to the upgrade to 152.0. I have tested with Firefox nightly on my Linux PC and can confirm that this also exhibits the same behaviour. Is it possible to downgrade to the previous version (?) - I would like to confirm that the upgrade is the problem. By way of note, the site also continually refreshes on my Android phone (using Firefox).

Yes! Absolutely, the nightlies are a great way to do arbitrary upgrades–downgrades in isolation, so that's a great idea. I've picked one random day from late in the v150 cycle, this is the folder with all the installers: archive.mozilla.org/pub/firefox/nightly/2026/03/2026-03-20-20-32-03-mozilla-central/ — would you be able to pick a binary for your platform out of these?

If you want more systemic approach to this, there's also mozregression — a tool to do all of the above in a more automated fashion for you incl. a desktop app for both Windows and Linux (you tell it a version or date range to download and launch for you with ephemeral profiles one by one to verify the same scenario across versions — potentially helping to narrow down any impactful change to just the exact changeset). I've posted some instructions for this recently here with pictures included if you ever need these.

Yep - progress. I extracted - firefox-150.0a1.en-US.linux-x86_64 - and it works just fine. No continuous refreshing. It did "Blink" once - quite noticeably - as it displayed the owner page, and I thought it was going to go into continuous refresh, but no, all OK. I'm now just being paranoid! So yes, version 150 is OK. I am happy to look into this further but am a bit busy at the moment so if there is more to look into then please let me know, but the feedback will be a bit slower. Many thanks, Jeremy

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