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what happened to my original profile

  • 2 replies
  • 1 has this problem
  • 43 views
  • Last reply by bolro02

bolro02
bolro02

I am confused as to what has happened to my previous profile. I have lost all of my bookmarks and cannot seem to be able to recover it

I am confused as to what has happened to my previous profile. I have lost all of my bookmarks and cannot seem to be able to recover it

All Replies (2)

cor-el
cor-el
  • Moderator

Anything useful here?

bolro02
bolro02 Question owner

cor-el. Thank you for the response unfortunately this was not the solution. I see 2 profiles when I followed the instructions but the second profile listed was the same as the default one. I have been a Firefox user for over 20 years and have never experienced anything like this. I am unsure how to proceed. As I have used Firefox for so long all of my Bookmarks and Password data has been with Firefox. I am not sure how to proceed to recover years of data that seems to have disappeared into the ether... Any further help would be appreciated.

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