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Firefox Browser

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  • 0 have this problem
  • 7 views
  • Last reply by TyDraniu

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I have been using Firefox since I first started using computers, so for over fifteen years. Initially, I only used it on my PC, but for the past few years I have also been using it on my iPhone and iPad. Until now, I have been a very satisfied user, but for some time now I have been extremely dissatisfied with Mozilla and Firefox. I have been using Startpage as my search engine for many years and Firefox is set up that way on all my devices. But on Apple devices, every time I open the browser, Google is now set as the search engine again and I have to correct the setting every time. I find this patronising, inconsiderate and extremely rude. If this cannot be changed very quickly, Firefox will no longer be my default browser on any device. I would be very sorry to see that happen, but it really is not acceptable. Are you so short of money that you have to rip off your long-standing users? I would be very grateful for a reasonable and helpful response.

I have been using Firefox since I first started using computers, so for over fifteen years. Initially, I only used it on my PC, but for the past few years I have also been using it on my iPhone and iPad. Until now, I have been a very satisfied user, but for some time now I have been extremely dissatisfied with Mozilla and Firefox. I have been using Startpage as my search engine for many years and Firefox is set up that way on all my devices. But on Apple devices, every time I open the browser, Google is now set as the search engine again and I have to correct the setting every time. I find this patronising, inconsiderate and extremely rude. If this cannot be changed very quickly, Firefox will no longer be my default browser on any device. I would be very sorry to see that happen, but it really is not acceptable. Are you so short of money that you have to rip off your long-standing users? I would be very grateful for a reasonable and helpful response.

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Since there's no answer, it looks like this response wasn't reasonable or helpful.

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This is our bug that will be fixed with the next update.

A couple notes:

  • Users say that reinstalling Firefox fixed this issue for them
  • Once the fix is released, you may still see an issue on your next immediate launch. However once you update your search engines again, the problem should no longer occur
  • In the meantime, users can also try deleting all their custom engines and re-adding them. This may resolve the issue for you as well without an update.
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Chosen Solution

Since there's no answer, it looks like this response wasn't reasonable or helpful.

Modified by TyDraniu

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