Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Changing from POP to IMAP with existing e-mail name

  • 3 replies
  • 0 have this problem
  • 29 views
  • Last reply by zbadger

more options

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thunderbird desktop forum to change also my phone settings from POP3 to IMAP. I was told in order to do that I needed to create a new account first and then delete the old account.

However, when I go into server settings and I put in my e-mail address from my desktop, it states "e-mail address already in use". Clearly I do not want to create a new e-mail address - just use the same e-mail address that is on my desktop so that I can access e-mails on my phone that appear on my desktop. Help please!

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thunderbird desktop forum to change also my phone settings from POP3 to IMAP. I was told in order to do that I needed to create a new account first and then delete the old account. However, when I go into server settings and I put in my e-mail address from my desktop, it states "e-mail address already in use". Clearly I do not want to create a new e-mail address - just use the same e-mail address that is on my desktop so that I can access e-mails on my phone that appear on my desktop. Help please!

All Replies (3)

more options

Please respond. I was told by a different Thunderbird forum to reach out to this group for my question above.

Helpful?

more options

There must be a solution to this as I am sure others have faced it. Is the alternative that I delete my android e-mail address and then reinstall it in IMAP with the same e-mail address of my desktop? If so, will I lose all of my existing Inbox and Sent messages or will they be picked up from my desktop since they are both then on IMAP? Is there alternatively a way to separately save my current Inbox and Sent messages on my phone?

Helpful?

more options

Is there anyone in this community relating to Android phones? I was told by the other Thunderbird community to reach out to this group but nothing over the past 3 days.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.