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Anything relating to Firefox refuses to open for more than a split second.

  • 5 replies
  • 1 has this problem
  • 13 views
  • Last reply by Bri

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Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I don't catch it as it immediately closes as well. It looked like a popup with a button, if that helps. I then try to open it again, realizing that I've got that bug, the one that causes browsers to open for a split-second and then close immediately, so I try to fix it how I fixed Opera GX before I stopped using that. Restarting? Nothing. Looking online for answers? Found some! I try starting it in Troubleshoot Mode, I can see down in my taskbar that Firefox is trying to open in Troubleshoot Mode but isn't. Okay, let's try something else, the Profile Manager. I use the Windows+R key to open the Run window and type in firefox.exe -p which according to a couple of websites, -This one included- should have opened the profile manager in a popup, but all I get is a flash of a window and nothing else. Then, I finally try uninstalling and reinstalling the app, upon reinstallation it asks if I want to keep my settings and whatnot, I say yes, problem persists. I uninstall and reinstall again, only this time declining the ability to keep my settings, the problem persists.

I'm extremely confused as to why nothing is working, and I don't want to have to reinstall Windows itself like I saw a comment on Reddit recommend, so if anybody has a slight idea of a solution, I'd be grateful, thank you in advance.

Edit: Just tried downloading and running Chrome, it worked for a second until it randomly closed, I know this isn't the support site for that browser, but I thought I'd mention that the "Not opening, just falshing for a millisecond" isn't just a Firefox thing for me.

Today, I signed on to use my laptop, as usual, nothing different about how I sat down or anything, and I try to open Firefox and it flashes something on the screen, but I don't catch it as it immediately closes as well. It looked like a popup with a button, if that helps. I then try to open it again, realizing that I've got ''that'' bug, the one that causes browsers to open for a split-second and then close immediately, so I try to fix it how I fixed Opera GX before I stopped using that. Restarting? Nothing. Looking online for answers? Found some! I try starting it in Troubleshoot Mode, I can see down in my taskbar that Firefox is ''trying'' to open in Troubleshoot Mode but isn't. Okay, let's try something else, the Profile Manager. I use the Windows+R key to open the Run window and type in '''firefox.exe -p''' which according to a couple of websites, -This one included- should have opened the profile manager in a popup, but all I get is a flash of a window and nothing else. Then, I finally try uninstalling and reinstalling the app, upon reinstallation it asks if I want to keep my settings and whatnot, I say yes, problem persists. I uninstall and reinstall ''again'', only this time declining the ability to keep my settings, '''the problem persists.''' I'm extremely confused as to why nothing is working, and I don't want to have to reinstall Windows itself like I saw a comment on Reddit recommend, so if anybody has a slight idea of a solution, I'd be grateful, thank you in advance. Edit: Just tried downloading and running Chrome, it worked for a second until it randomly closed, I know this isn't the support site for that browser, but I thought I'd mention that the "Not opening, just falshing for a millisecond" isn't just a Firefox thing for me.

Modified by Bri

All Replies (5)

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The system keeps a crash report. Win + R — eventvwr.msc — Windows Logs. Here you can find out more about why this happens

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Shvabra said

The system keeps a crash report. Win + R — eventvwr.msc — Windows Logs. Here you can find out more about why this happens

I tried using the event viewer and nothing showed up when I tried opening Firefox, administrator and non.

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Bri said

Shvabra said

The system keeps a crash report. Win + R — eventvwr.msc — Windows Logs. Here you can find out more about why this happens

I tried using the event viewer and nothing showed up when I tried opening Firefox, administrator and non.

The service may be disabled. Check by entering sc query eventlog. I also recommend checking the swapfile, it is recommended that it always be there, regardless of how much RAM. In any case, it is better to use the sfc /scannow file check, but it is even better to visit specialized sites such as: https://answers.microsoft.com/ or https://superuser.com/

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Hi Bri,

This is a known issue. Please check out /questions/1519017 and let us know if any of the workaround there can fix the problem on your end.

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Kiki Off (Back Jun 30th) said

Hi Bri, This is a known issue. Please check out /questions/1519017 and let us know if any of the workaround there can fix the problem on your end.

Renaming the firefox.exe file is allowing me to open it, I haven't tried renaming it back to "firefox.exe" after disabling a few uneeded extensions, but something makes me think it has to do with a "content filtering" thing I've seen that has to do with having a family microsoft account.

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