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I am trying to get FireFox for my gmail account. I am trying to get new browser

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  • Last reply by Denys

Bonnie George
Bonnie George
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I am on medical marijuana and I cannot use the site because email says I needs a new browser. Without this new browser I cannot get anything from the Medical Marijuana. Everything from the state goes through the email system. There Is a problem with my medical card. It is not working. I have been trying for over a week to get the code I need to open the site and order a new card. I was told that the fasted way to do this is to go through Lost or Stolen card. Cannot get where I need to go because of my email needs a new browser. I am on loop and cannot get off the merry-go-round without help, so please help me.

When I tried to go through, google wanted me to use a new address. bonniegeo346, however [email removed]@ gmail works. Does it matter which I use?

I am on medical marijuana and I cannot use the site because email says I needs a new browser. Without this new browser I cannot get anything from the Medical Marijuana. Everything from the state goes through the email system. There Is a problem with my medical card. It is not working. I have been trying for over a week to get the code I need to open the site and order a new card. I was told that the fasted way to do this is to go through Lost or Stolen card. Cannot get where I need to go because of my email needs a new browser. I am on loop and cannot get off the merry-go-round without help, so please help me. When I tried to go through, google wanted me to use a new address. bonniegeo346, however [email removed]@ gmail works. Does it matter which I use?

Modified by NoahSUMO

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Denys
Denys
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Hello,

Could you please give us the message you got about a new browser (a screenshot or a quote), and the URL of the website you can't access?

Also, if the website's owners decided to disable Firefox support, there's not much we can about it do right now. In that case, I'll escalate the issue to our Webcompat team and they'll look into, but that will take some time. Meanwhile (if you need a solution asap), I would recommend to try another browser and check if the problem persist.

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