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All messages showing in plain text- No HTML

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by Zoll

Hi,

For some reason all my mesages- both incoming and sent- are only being shown as plain text- all HTML funcionality and formating is lost. I have searched the settings, tried troubleshooting mode, emptied the cache, repaired the folders and scoured the forums to no avail. I am using version 128.0.1esr (64-bit) - which I believe was recently updated.

Any help would be greatly appreciated.

Hi, For some reason all my mesages- both incoming and sent- are only being shown as plain text- all HTML funcionality and formating is lost. I have searched the settings, tried troubleshooting mode, emptied the cache, repaired the folders and scoured the forums to no avail. I am using version 128.0.1esr (64-bit) - which I believe was recently updated. Any help would be greatly appreciated.

All Replies (1)

Update to the above- finally found the correct setting: View- Message body as- Original HTML.