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Hidden emails

  • 3 replies
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  • Last reply by Alan G200

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Since the December Thunderbird update some emails are not appearing in my in box. They are there because when I I do a search they come up. They appear if I use Outlook but not Thunderbird. How do I get help to resolve the problem. Are other people experiencing the same problem but ike me do not know how to report it

Since the December Thunderbird update some emails are not appearing in my in box. They are there because when I I do a search they come up. They appear if I use Outlook but not Thunderbird. How do I get help to resolve the problem. Are other people experiencing the same problem but ike me do not know how to report it

Chosen solution

Hi Chris. Doing a repair may have sorted the problem. I'll see if it's a long term fix, but thank you for response Regards Alan

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Try to rebuild the index file of the troubled folder.

Right-click the folder - Properties - Repair Folder

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Whoops Thanks Chris but When I did repair folder it's now got nothing at all in it. I'll wait a bit in case it is just processing and will come back in time, repaired - fingers crossed

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Chosen Solution

Hi Chris. Doing a repair may have sorted the problem. I'll see if it's a long term fix, but thank you for response Regards Alan