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After PC issues & Restoring Windows 10 my TB shortcuts disappeared. How can I open my program?

  • 3 replies
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  • 18 views
  • Last reply by Stans

mwmedgar
mwmedgar
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Hi, I've been using TB for years with no issues. Then my Windows 10 PC had issues of black screen, slowness, etc. No viruses or malware showed up. So I did a system restore to a few days prior. Then all my TB shortcuts no longer opened. I checked my list of programs & it is still listed so how do I open it now? Or is it damaged now? There doesn't seem to be a reinstall option for it.

Thanks! Mark

Hi, I've been using TB for years with no issues. Then my Windows 10 PC had issues of black screen, slowness, etc. No viruses or malware showed up. So I did a system restore to a few days prior. Then all my TB shortcuts no longer opened. I checked my list of programs & it is still listed so how do I open it now? Or is it damaged now? There doesn't seem to be a reinstall option for it. Thanks! Mark

Chosen solution

Yes, I know but I didn't want to delete all my previous emails or contacts. Can you please tell me if it retains those?

Thanks

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Stans
Stans
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Reinstalling Thunderbird is easy. Simply download it from www.thunderbird.net then run the installer.

mwmedgar
mwmedgar Question owner
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Chosen Solution

Yes, I know but I didn't want to delete all my previous emails or contacts. Can you please tell me if it retains those?

Thanks

Stans
Stans
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Yes, it retains those and your data is not deleted. For peace of mind, you can make a backup copy your data beforehand, which you should be doing regularly anyway. For details about Thunderbird data, see Profiles - Where Thunderbird stores your messages and other user data

Reinstalling only affects program files and not data.