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Thunderbird lost all of my local folders which I had created to save my gmail

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  • Last reply by david
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Thunderbird lost all of my local folders which I had created to save my gmail.

Some months ago, I had created a collection of local folders on Thunderbird. They are all gone now. I needed to save all of those emails as they have precious data. I don't have those emails anywhere else. Decades of my life were stored in those emails. I need you to recover those folders asap.

Thunderbird lost all of my local folders which I had created to save my gmail. Some months ago, I had created a collection of local folders on Thunderbird. They are all gone now. I needed to save all of those emails as they have precious data. I don't have those emails anywhere else. Decades of my life were stored in those emails. I need you to recover those folders asap.

All Replies (1)

Several antivirus programs interfere with Thunderbird, and that may have been a factor. If the folders exist, they will be in a profile, as Thunderbird does not, on its own, delete folders. I encourage checking the folder with WIndows FIle Explorer to see what folders are present. Local folders are under Mail>Local Folders and the full path is c:\users\<yourID>\appdata\roaming\thunderbird\profiles\<yourprofilename>|Mail\Local Folders.