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can't upload images to Disqus

  • 3 replies
  • 0 have this problem
  • 15 views
  • Last reply by jonzn4SUSE

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Disqus is not accepting ANY attempts to upload images and is fairly new...started rejecting image uploads a couple of weeks ago. Uploading still works fine on Chrome.

THIS is the error message:

Unfortunately your image upload failed. Please verify that your image is in a supported format (JPEG, PNG, or GIF) and under 5MB. If you continue seeing this error, please try again later.

Using FF 103.0 and Ubuntu 18.04. I tried again in troubleshooting mode...didn't help

(There are several sites that work well on Chrome but are glitchy one way or another on FFox. I don't like to use (or have to switch to) Chrome for workarounds!)

Is there something I can tweak on my FFox to fix this?

Disqus is not accepting ANY attempts to upload images and is fairly new...started rejecting image uploads a couple of weeks ago. Uploading still works fine on Chrome. THIS is the error message: ''Unfortunately your image upload failed. Please verify that your image is in a supported format (JPEG, PNG, or GIF) and under 5MB. If you continue seeing this error, please try again later. '' Using FF 103.0 and Ubuntu 18.04. I tried again in troubleshooting mode...didn't help (There are several sites that work well on Chrome but are glitchy one way or another on FFox. I don't like to use (or have to switch to) Chrome for workarounds!) Is there something I can tweak on my FFox to fix this?

All Replies (3)

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Steps and links to replicate the issue please.

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To replicate the problem? I go to ANY site that uses Disqus, simply try to upload a small (well under the 5MB limit) image and get the error message I mentioned. As I said the problem started 2-3 weeks ago. I haven't made any changes to my FFox in that time.

Modified by etimsim

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Try downloading Firefox from Mozilla, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release