Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to Sync on Android Firefox

  • 5 replies
  • 1 has this problem
  • 225 views
  • Last reply by Paul
  • Archived

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "Working"

Android Devices LG G5 (android 8) LG G6 (android 9)

Good day, i am unable to sync Firefox (desktop) to Firefox Android. After QR code scan and Approval, it stays stucked at this page. I tried on a different Android devices and same issue. I tried using email to login, same issue. It shows as "''Working''" Android Devices LG G5 (android 8) LG G6 (android 9)

All Replies (5)

screenshort attached

Okay...so, you have approved it on your other device?

yes i have. but it stays stuck like at shown in the screenshot above.

Modified by killerer

tried to upload more screenshots but cant.

when i try to use login instead of QR scan, it shows as 'Working...' but stays stuck there.

Do you receive the email into the email account linked to your Firefox Account?

Is the email in your spam or junk mail folder?