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I can't play any videos on Firefox 88

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Like the subject says, I cannot play any kind of video from any website on Firefox 88.1.4 (Build #2015811035). I can't play YouTube videos (I get a playback error); I can't play Twitter videos (a circle spins in the middle for a moment and then nothing); I can't play tiktok videos in the browser (just loads forever) and videos from various other websites (sometimes it says that this mime type is not supported). This was a sudden occurrence, from one day to the next. I can't find any support articles to help.

I'm running a Samsung Galaxy S10e with Android 11.

Like the subject says, I cannot play any kind of video from any website on Firefox 88.1.4 (Build #2015811035). I can't play YouTube videos (I get a playback error); I can't play Twitter videos (a circle spins in the middle for a moment and then nothing); I can't play tiktok videos in the browser (just loads forever) and videos from various other websites (sometimes it says that this mime type is not supported). This was a sudden occurrence, from one day to the next. I can't find any support articles to help. I'm running a Samsung Galaxy S10e with Android 11.

All Replies (5)

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Hi

Do you have any add-ons installed?

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Seburo said

Hi Do you have any add-ons installed?

Unlock origin. That's it.

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Can you try with that add-on turned off or removed?

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Seburo said

Can you try with that add-on turned off or removed?

Nope. First I tried disabling it, and nothing changed. Then I tried removing it, still nothing changed. I'm still unable to watch any type of video.

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Update: I just updated the browser from the play store now everything plays again. Lucky me. Now I have Firefox 89.1.1 (Build #2015812947).