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Unable to launch Firefox on Mac Big Sur

  • 1 reply
  • 1 has this problem
  • 125 views
  • Last reply by cor-el
  • Archived

After installing Firefox on my Macbook Air, when I go to open it, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Can anyone help?

After installing Firefox on my Macbook Air, when I go to open it, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible." Can anyone help?

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