Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

all of my folders where I saved my emails are now empty. I still have folders just emails saved in them are gone.

  • 1 reply
  • 2 have this problem
  • 10 views
  • Last reply by christ1

more options

Opened up a folder where I had emails saved, and folder was empty. I checked all of my other folders and they were completely empty also. Everything was there the day before. I had years of saved receipts and other important documents saved. Now, all are gone. How can I retrieve them?

Opened up a folder where I had emails saved, and folder was empty. I checked all of my other folders and they were completely empty also. Everything was there the day before. I had years of saved receipts and other important documents saved. Now, all are gone. How can I retrieve them?

All Replies (1)

more options

http://kb.mozillazine.org/Disappearing_mail

Now, all are gone. How can I retrieve them?

Did you create a backup of your Thunderbird profile folder?