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I use Thunderbird for my Yahoo account via imap. I recently added GMail also via imap. Now I don't get Yahoo email. Any ideas?

Thunderbird Troubleshooting
Tonnes replied 9 years ago
Macgyver16502
Macgyver16502

Ok, I normally use Thunderbird for only my Yahoo email - via imap. I needed to do some pruning on my GMail account and so added it to Thunderbird as well. After everything finished syncing, I did the maintenance that I wanted to do, then deleted the GMail account from Thunderbird. Now, I am not getting any new emails in Yahoo. I have tried completely removing Thunderbird, and reinstalling - the folders in the Yahoo account populate but none of the email. Any ideas?

Ok, I normally use Thunderbird for only my Yahoo email - via imap. I needed to do some pruning on my GMail account and so added it to Thunderbird as well. After everything finished syncing, I did the maintenance that I wanted to do, then deleted the GMail account from Thunderbird. Now, I am not getting any new emails in Yahoo. I have tried completely removing Thunderbird, and reinstalling - the folders in the Yahoo account populate but none of the email. Any ideas?

All Replies (1)

Tonnes
Tonnes

Macgyver16502 said

After everything finished syncing, I did the maintenance that I wanted to do, then deleted the GMail account from Thunderbird.

- What exactly did you do as a maintenance step? - Do you see any error messages? - What do the Tools (menu, press Alt when needed) > Developer Tools > Error Console (with Logging enabled) AND the Tools > Activity Manager say when trying to fetch mail? - Does send work?

Reinstalling probably does not help, since the issue will mostly be caused by a setting in your user profile.

You could try opening the profile folder using Help > Troubleshooting > Open Folder, then close Thunderbird, and delete or rename the file called panacea.dat in the profile folder. Then start Thunderbird and allow the resync. Creating a backup of the profile beforehand and when Thunderbird is closed (see article) is a good thing to do.