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Certificate error adding web.de email account to Thunderbird on iMac. CAUSE: Unknown. Solved itself

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  • Last reply by badgerbird

badgerbird
badgerbird
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Hi, I'm trying to add my web.de account to thunderbird on my iMac. I've gone into web.de and made sure that the settings allow access. I go through the usual steps in Thunderbird and it tells me my user name or password is incorrect. Both have defo been entered correctly. Then when I try to go through manual configuration, it comes up with the attached re a certificate. But won't retrieve it.

Any ideas anyone?

Hi, I'm trying to add my web.de account to thunderbird on my iMac. I've gone into web.de and made sure that the settings allow access. I go through the usual steps in Thunderbird and it tells me my user name or password is incorrect. Both have defo been entered correctly. Then when I try to go through manual configuration, it comes up with the attached re a certificate. But won't retrieve it. Any ideas anyone?
Attached screenshots

Modified by Wayne Mery

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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https://hilfe.web.de/pop-imap/imap/thunderbird.html

when you entered name email address and password, then clicked on 'Continue' to setup account.

Thunderbird attempts to locate configuration settings. It would seem you selected 'IMAP', but have you actually selected POP but used imap settings? Did you click on 'Manual Config' button to check all was correct? Connection Security: Did you select to use 'None' or' SSL/TLS' or 'STARTTLS' ? was the 'username' correctly entered as full email address?

If yes. Have you clicked on 'Confirm Security Exception' button to continue and allow it?

badgerbird
badgerbird Question owner
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Hi. Sods law - i just tried it again and it connected. Didn't do anything different so who knows. Thanks for the reply. BB