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Mozilla "Locks-up" for about 5 minutes when initially started CAUSE: McAfee addon extension

  • 6 replies
  • 1 has this problem
  • 47 views
  • Last reply by Wayne Mery
  • Solved

When I start Mozilla, the page comes up and locks-up for about 5 minutes. After this time, sometimes shorter, sometimes longer the lock-up clears and the program is useable. Happens every time I close and reopen the program. Not sure if I have some corrupted files and need to reload Mozilla?

When I start Mozilla, the page comes up and locks-up for about 5 minutes. After this time, sometimes shorter, sometimes longer the lock-up clears and the program is useable. Happens every time I close and reopen the program. Not sure if I have some corrupted files and need to reload Mozilla?

Modified by Wayne Mery

Chosen solution

Good. Can you then mark the topic as 'Solved' please? Thank you.

Read this answer in context 👍 0

All Replies (6)

What is your anti-virus software?

I have had the McAfee Security Suite that comes with the Cox system for years. However, this problem is recent, last 3-4 months. Thanks!

I did as you suggested. I disabled McAfee from the tool menu. IT WORKS!!! Thank you! Appreciate your help. -F

Chosen Solution

Good. Can you then mark the topic as 'Solved' please? Thank you.

medic292,

what version of McAfee? And what version of addon is shown in extensions?