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No plugins were found, want to check if up to date, netflix issue

  • 2 replies
  • 1 has this problem
  • 10 views
  • Last reply by soundwave

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Plugins lists 3 plugins: Primetime CDM, OpenH264, and Widevine CDM. I click "check to see if your plugins are up to date", and it says no plugins were found.

Also, I have OpenH264 and Widevine set to Never Activate, and Primetime set to Always Activate. Also I have Play DRM Content checked. But when I try to play a video on netflix, the page stays blank and at the top of the screen it says "You must enable DRM" Huh? I thought that Netflix on windows firefox used Primetime CDM, and I have it enabled... When you ask Netflix support they say "try using Chrome browser" ...

Plugins lists 3 plugins: Primetime CDM, OpenH264, and Widevine CDM. I click "check to see if your plugins are up to date", and it says no plugins were found. Also, I have OpenH264 and Widevine set to Never Activate, and Primetime set to Always Activate. Also I have Play DRM Content checked. But when I try to play a video on netflix, the page stays blank and at the top of the screen it says "You must enable DRM" Huh? I thought that Netflix on windows firefox used Primetime CDM, and I have it enabled... When you ask Netflix support they say "try using Chrome browser" ...

All Replies (2)

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hi, netflix uses google's widevine drm module to playback media content. so if you have set it to "never activate" in firefox, you won't be able to stream video content there.

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Netflix help refers to the Adobe Primetime CDM. Did they used to use it and now they switched to Widevine?