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The body of my emails in my inbox have disappeared. Only the sender info is showing up. What happened?

  • 3 replies
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  • Last reply by christ1

jmichaelsikora
jmichaelsikora
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I was attempting to reply to any earlier e-mail and the original message would not reveal itself, therefore I canceled the operation and attempted to do it again. Did this three times with same result. Replied with a new message instead and successfully sent it out. I went back into my inbox, highlighted a message, but the message body did not reveal itself. I have 7 messages in the inbox, all of which I had reviewed previously but now all seven are hidden.I have no issue opening any messages in my Trash, Files, Sent, etc folders. I am getting an error code concerning my authority to write to the inbox. What's up?

I was attempting to reply to any earlier e-mail and the original message would not reveal itself, therefore I canceled the operation and attempted to do it again. Did this three times with same result. Replied with a new message instead and successfully sent it out. I went back into my inbox, highlighted a message, but the message body did not reveal itself. I have 7 messages in the inbox, all of which I had reviewed previously but now all seven are hidden.I have no issue opening any messages in my Trash, Files, Sent, etc folders. I am getting an error code concerning my authority to write to the inbox. What's up?

All Replies (3)

christ1
christ1
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I am getting an error code concerning my authority to write to the inbox.

What exact error do you get?

jmichaelsikora
jmichaelsikora Question owner
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ERROR MESSAGE: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mail.

christ1
christ1
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Have you checked write privileges and disk space?

It's possible that your mail files got corrupted. First of all, create a full profile backup. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup, assuming they still did exist at the time of the backup.

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird